question UI builder error: The page definition and variant are in different application scopes in Developer forum

UI builder error: The page definition and variant are in different application scopes

deepikamara — Thu, 02 Jan 2025 07:06:21 GMT

Hi,

I want to make changes for in UI builder but i am getting error as "Read Only. The page definition and variant are in different application scopes". Can you tell me how to resolve this issue.

Thank u in advance

Re: UI builder error: The page definition and variant are in different application scopes

Ankur Bawiskar — Thu, 02 Jan 2025 08:42:05 GMT

@deepikamara

it's a scope issue. seems you are not in correct scope while editing that

Ensure you select the correct scope.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Re: UI builder error: The page definition and variant are in different application scopes

Dr Atul G- LNG — Thu, 02 Jan 2025 08:46:16 GMT

Hi @deepikamara

It seems you want to make changes on the page where the scope is not correctly selected. Please change the scope of this page to edit it.

Re: UI builder error: The page definition and variant are in different application scopes

deepikamara — Thu, 02 Jan 2025 08:51:05 GMT

My variant and page definition are OOB created in 2 different scopes .Now, I need to some changes in UI builder but it is not editable because of different scopes. So how resolve this issue now. I tried cross scope privilege also but it is not working.

Re: UI builder error: The page definition and variant are in different application scopes

Dhana3 — Thu, 02 Jan 2025 10:18:55 GMT

Hi Deepika,

You need to select the correct scope and then do the editing.

Re: UI builder error: The page definition and variant are in different application scopes

Sarthak Kashyap — Thu, 02 Jan 2025 10:53:56 GMT

Hi @deepikamara ,

Please create new variant in the scope you need to make changes.

Please mark my answer correct and helpful if this works for you

Thanks and Regards

Sarthak

Re: UI builder error: The page definition and variant are in different application scopes

vishwajeet5550 — Thu, 02 Jan 2025 10:56:00 GMT

Frist you cheak your scope, when you are an agents of this page then you can not allow to write.

please Cheak your scope.

Re: UI builder error: The page definition and variant are in different application scopes

vishwajeet5550 — Fri, 03 Jan 2025 05:34:29 GMT

First, check the audience who have been selected for you

Which role are selected in Audience this user login in servicenow then refresh the UI Builder Page

Then Your varient will be shown

https://youtu.be/yWdgAjxnxSc?si=-mwVY62GC99yh9JC

Re: UI builder error: The page definition and variant are in different application scopes

shanker1 — Mon, 25 Aug 2025 07:31:12 GMT

Hi @deepikamara - Where you able to solve this? I too have the same issue. Please suggest if you have sorted this issue.

Thanks!

Shanker