question Re: How to add delegated approvers to the Awaiting Approvals list on Service Operations Workspace in Developer forum

How to add delegated approvers to the Awaiting Approvals list on Service Operations Workspace

mfhaciahmetoglu — Tue, 07 Jan 2025 17:05:34 GMT

Hello,

We have created an Awaiting Approvals list and add it to the default lists on the Left-Navigation menu on SOW - UX list menu components.

This was configured by "Dynamic = ME" . However, we noticed that this does not include the delegated approvals.

I had this problem in Core UI as well and fixed that via a Query Business Rule that I created for the approval database view.

However, as we cannot use Database View as UX List Menu configuration, I could not find any way to add the delegations to this list as well. Does any one have any idea how I can include delegated approvals to my "Awaiting Approvals" list on Service Operations Workspace?

Thank you.

Best,

Firat

Re: How to add delegated approvers to the Awaiting Approvals list on Service Operations Workspace

Najmuddin Mohd — Tue, 07 Jan 2025 17:17:00 GMT

Hi @mfhaciahmetoglu ,

If you check in the OOB script, you can see

SysID is javascript&colon;new ApprovalDelegationUtil().getOnlyDelegatedApprovals()
or
Approver is javascript&colon;new ApprovalDelegationUtil().getApprovers()

you can try the similar in the SOW.

If the above information helps you, kindly mark it as Helpful and Accept the solution.
Regards,
Najmuddin.

Re: How to add delegated approvers to the Awaiting Approvals list on Service Operations Workspace

mfhaciahmetoglu — Wed, 08 Jan 2025 08:59:00 GMT

Hello,

thanks a lot.

From which record, did you find this?

Best,

Firat

Re: How to add delegated approvers to the Awaiting Approvals list on Service Operations Workspace

Najmuddin Mohd — Wed, 08 Jan 2025 12:22:35 GMT

In Native UI,
For My Approvals, check Edit module.

Regards,
Najmuddin.