question Re: How to manage choices in glide_list type field in Developer forum

How to manage choices in glide_list type field

SunilKumar_P — Fri, 09 May 2025 13:15:31 GMT

Hi,

I have created a field of type 'glide_list' as users want to select multiple values in it and have added choices to this field. However, I am unable to add or remove options on this field based on other field value.

Any suggestions would be greatly appreciated.

Regards,

Sunil

Re: How to manage choices in glide_list type field

Ankur Bawiskar — Fri, 09 May 2025 13:31:25 GMT

@SunilKumar_P

Since that glide list is referring to sys_choice, those are sysIds, so you will have to add reference qualifier to filter

add or remove option won't work there.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Re: How to manage choices in glide_list type field

SunilKumar_P — Fri, 09 May 2025 15:58:37 GMT

Hi @Ankur Bawiskar - Thanks for your response. There is no reference as you can see below.

However, as this field type usually deals with sys_ids, let me try and get back to you.

Re: How to manage choices in glide_list type field

Ankur Bawiskar — Fri, 09 May 2025 16:06:53 GMT

@SunilKumar_P

did you try what value you get when you use alert?

I haven't used glide list with choice

If my response helped please mark it correct and close the thread so that it benefits future readers.

Re: How to manage choices in glide_list type field

Zach N — Wed, 14 May 2025 17:56:15 GMT

Hey Sunil!

EDIT: Please see my reply to Sunil for how to remove options from a Glide List. Other information in this post can be used for alternatives.

Unfortunately to my knowledge a List can't be manipulated in the same way a Choice List can be (options can't be added or removed from the selection, though they can be removed from the field once they are selected).

You could reference another table and use the Advanced Reference Qualifier to make choices dynamic. Using JavaScript you can use fields on the form. For example:

javascript&colon; "company=" + current.company

You could also use a Dependent Field to drive the choices.

If you can reference another table, you might also be able to dynamically change the reference qualifier using the GlideList API.

Another option might be creating different fields with different options and hiding / showing them depending on your needs. This is likely to get a little messy.

Beyond that, if you really need to limit the choices using the default Choice table, you could create a custom GlideAjax script include that dynamically marks options as active / inactive, but this is going to be resource intensive and slow.

Hope that helps!

Re: How to manage choices in glide_list type field

SunilKumar_P — Mon, 12 May 2025 16:10:27 GMT

Hi @Ankur Bawiskar , tried with sys_id and other possibilities as well but no luck. I'm not sure if there is a way to handle choices in glide_list.

Re: How to manage choices in glide_list type field

SunilKumar_P — Mon, 12 May 2025 16:13:40 GMT

Hi @Zach N, Thanks for your suggestions. I have tried to reference the sys_choice table as it contains the choice records but the table itself is not shown in the list. I could see 'Choice Set' table but it will not help in this scenario.

I am exploring the other possibilities, will update if I get any working solution.

Re: How to manage choices in glide_list type field

Zach N — Wed, 14 May 2025 03:26:04 GMT

Hey Sunil,

I did some testing on my own and I was able to get this to work (in contrast to my previous reply). This is a little experimental (and guesswork), so your millage may very. Try this in your onChange client script:

g_form.removeOption('choice.incident.<variable_name>', '<choice_value>');

Replace <variable_name> with the Column Name of your variable, and <choice_value> with your choice Value. If you are on a different table, try replacing incident with your table name (or inspect the HTML to see what is listed for that element).

Basically I inspected the HTML element for the Glide List field and saw that choice.incident was a prefix of the field name. Running g_form.RemoveOption() in my browser console successfully removed the option. See attached for examples.

Remember that you will need to use g_form.addOption() to re-add any options you removed client-side if needed.

Hope this helps! Let me know if you need an example of a client script.

Re: How to manage choices in glide_list type field

SunilKumar_P — Wed, 14 May 2025 11:28:07 GMT

@Zach N - Thanks for helping me here. Your suggestion did work. I really appreciate you taking time to help me on this.

Re: How to manage choices in glide_list type field

Zach N — Wed, 14 May 2025 17:57:26 GMT

Of course! Glad it worked!

Re: How to manage choices in glide_list type field

Stephen F — Tue, 17 Jun 2025 16:49:04 GMT

Hi Sunil,

You can use the Dependent field method. (see Attached Picture)

In the Dictionary Entry for the field you want to filter the choices:

Make sure you are in "Advanced" View
List Field type is selected
Label and Name of the Field you want filter the choices
Go to "Dependent Field" tab
Check the "Use Dependent Field" Check box
Select the field you want to use as your filter value.
Save Form
Go to Choices Tab
In the Dependent Value Column, put the Value from the other field that you want each choice to filtered by.

Notes:

No Reference Qualifier is needed with this method.
I have yet to make it work with another glide list field, but I am still trying with Ref Qual and script includes or Client Scripts.

I hope this helps!!

Stephen

Re: How to manage choices in glide_list type field

sieusaopolo15 — Mon, 08 Jun 2026 11:31:00 GMT

Hi @Zach N, thanks for the wonderful solution at normal record form. Do you know any solution the same for Service Portal ? It looks like it doesn't work the same like that