question Re: Role required for Digital Product Release Workspace in Developer forum

Role required for Digital Product Release Workspace

Nisha30 — Fri, 30 May 2025 09:04:43 GMT

Hello Community,

What role should be given to release managers(NON ADMIN) for having access to Digital Product Release -workspace. Seems no specific role with that name.

Thanks

Re: Role required for Digital Product Release Workspace

Ankur Bawiskar — Fri, 30 May 2025 12:15:19 GMT

@Nisha30

Did you check that workspace experience settings?

it should tell you which role is required to see that workspace

If my response helped please mark it correct and close the thread so that it benefits future readers.

Re: Role required for Digital Product Release Workspace

Ankur Bawiskar — Tue, 03 Jun 2025 08:47:34 GMT

@Nisha30

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Re: Role required for Digital Product Release Workspace

Nilesh Pol — Tue, 03 Jun 2025 08:50:04 GMT

@Nisha30 DPR role assigned to manager - sn_dpr_model.product_manager

Re: Role required for Digital Product Release Workspace

Dr Atul G- LNG — Tue, 03 Jun 2025 09:13:03 GMT

Hi @Nisha30

The answered shared by @Nilesh Pol is good to go ,The reason is that DPR is a specific application not available in the native view. To access the components in DPR, you also need a separate role.

https://youtu.be/OjLdfawvBZI

Re: Role required for Digital Product Release Workspace

Nisha30 — Tue, 03 Jun 2025 09:24:39 GMT

Hi @Ankur Bawiskar Thanks for sharing where to begin with provided the role but when a user with given role opens shows this role issue.

Thanks

Re: Role required for Digital Product Release Workspace

Ankur Bawiskar — Tue, 03 Jun 2025 10:35:49 GMT

@Nisha30

was it working fine earlier?

ServiceNow did introduce query_range ACL in May 2025 and it might be because of that.

ServiceNow Yokohama patch Query Range ACL Update – Issue Summary

If my response helped please mark it correct and close the thread so that it benefits future readers.

Re: Role required for Digital Product Release Workspace

Nisha30 — Tue, 03 Jun 2025 12:40:06 GMT

HI @Nilesh Pol thanks this role is already included in the main role for DPR workspace so separately i had not to assign it.

Re: Role required for Digital Product Release Workspace

Sarazona — Wed, 13 Aug 2025 18:54:40 GMT

I have the same issue and the only work around is to assign the user 'admin' as far as I can tell. I was going to open up a HI case to address as I had my team look at this issue and none of us have an idea of how to work around.