question Re: how to use Document Management lists in Developer forum

how to use Document Management lists

html5lv2stu — Wed, 20 Aug 2025 05:12:57 GMT

The “Document Management lists” section states, “Then when you reference this list to a target record, all the template documents under the list are created and linked to the target record.” How can I verify this?

https://www.servicenow.com/docs/bundle/zurich-servicenow-platform/page/product/document-services/concept/doc-mgt-lists.html

Re: how to use Document Management lists

Natan F Rosa — Wed, 20 Aug 2025 23:22:59 GMT

Hi @html5lv2stu.

Do you can talk more about this case?
I dont understand your case, if can you share prints be cool.

Re: how to use Document Management lists

html5lv2stu — Thu, 21 Aug 2025 00:32:53 GMT

Hi @Natan F Rosa.

Based on what I read in the documentation, I understood that adding a reference field to the list and referencing any list record would automatically create a document record that was not linked to a version record.
However, no document records were created.

Do I need to prepare a script using the API for the process of automatically creating records?
I want to add a reference field to the list in the document table and use the list table as a document folder, so if it is automatically created by OOTB, I would like to deactivate that function.