question fields on Knowledge(kb_knowledge) set to Read Only when workflow is Published in Developer forum

fields on Knowledge(kb_knowledge) set to Read Only when workflow is Published

UjjwalKumaG — Thu, 30 Oct 2025 10:11:45 GMT

Please guide on how fields are set to READ ONLY on Knowledge(kb_knowledge) or KCS Article when state is changed to Published.

Thanks

Ujjwal

nawalkishos — Thu, 30 Oct 2025 10:49:02 GMT

Create a UI Policy to make the fields read-only when the State is "Published" .

service now docs link-

If you found my response helpful, please mark it as helpful and accept it as the solution.

Thank you
Nawal Singh

UjjwalKumaG — Thu, 30 Oct 2025 10:57:25 GMT

hi @nawalkishos thanks for reply.

I know how to use UI policy to make fields Read only.

Ask here is , where/how by Default, fields are made READ Only for kb_knowledge when state is Published .

UjjwalKumaG — Thu, 30 Oct 2025 10:57:57 GMT

hi @Nawal Singh thanks for reply.

I know how to use UI policy to make fields Read only.

Ask here is , where/how by Default, fields are made READ Only for kb_knowledge when state is Published .