question Re: Help with onLoad modal in catalog client script in Developer forum

Help with onLoad modal in catalog client script

Biddaum — Tue, 03 Mar 2026 22:03:04 GMT

I have a requirement to have a modal on load to present a message to the requester when they load a catalog item.

Most times they are likely going to select the positive option and want to proceed, however I need to cover the chance that they don't want to proceed. So I want to take them back to either their previous page or to a set url if they cancel.

We are on Zurich and this is on Employee Centre

Below is what I currently have in a catalog client script.

Applies to - A Catalog Item

Active is true

UI Type - ALL

Type - onLoad

Applies on Catalog Item view - True

Would love some help please.

Re: Help with onLoad modal in catalog client script

Ankur Bawiskar — Wed, 04 Mar 2026 03:36:52 GMT

@Biddaum

so your requirement is simply to show modal and 2 buttons

Proceed and Cancel

On click of Cancel take them to portal home?

On click of Proceed close the modal and let them submit form?

Re: Help with onLoad modal in catalog client script

lauri457 — Wed, 04 Mar 2026 03:45:08 GMT

You have to set isolate script to false, then you can access the window object from this.

To successfully submit with gform on the catalog item widget you also need to do something like this. Make sure you dont have two step checkout on the item

const $scope = angular.element("#sc_cat_item").scope() $scope.data.sc_cat_item.item_action = "order"; g_form.submit() //or maybe instead of submit use $scope.triggerOnSubmit()

Re: Help with onLoad modal in catalog client script

Biddaum — Wed, 04 Mar 2026 03:58:48 GMT

@Ankur Bawiskar yes that is correct

Re: Help with onLoad modal in catalog client script

Ankur Bawiskar — Wed, 04 Mar 2026 04:08:18 GMT

@Biddaum

then try this and it will work in portal

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

Re: Help with onLoad modal in catalog client script

Biddaum — Wed, 04 Mar 2026 04:12:24 GMT

@Ankur Bawiskar

works perfectly thank you

Re: Help with onLoad modal in catalog client script

Biddaum — Wed, 04 Mar 2026 04:14:33 GMT

@lauri457 thank you for your help, I appreciate your reply

I could not however isolate the script as that option was no available on an onload script.

We don't have two step checkout enabled at all

Re: Help with onLoad modal in catalog client script

lauri457 — Wed, 04 Mar 2026 05:00:30 GMT

Isolate script can be used for all client scripts, but I didn't realise that it actually doesn't stop accessing top as shown in Ankurs solution.

The two step checkout would have mattered only if you needed the g_form.submit() call but it doesn't seem like you actually wanted that