How to prevent reloading the page multiple times in workspace

Kiran29 — Fri, 27 Mar 2026 02:51:07 GMT

Hi,

I am using the below server script and client script within UI action, is there a way I can prevent reloading the page multiple times. Actually want to reload only when first if statement is true.

Thanks,

Server script:

var util = new KeywordRoutingUtil(); var result = util.evaluateRouting(current); if (result.abort) { gs.addErrorMessage(result.message); gs.setRedirect(current); } else { //current.update(); gs.setRedirect(current); current.insert(); }

Client Script:

function onClick(g_form) { g_form.submit('save_action'); g_form.reload(); }

Re: How to prevent reloading the page multiple times in workspace

Tanushree Maiti — Fri, 27 Mar 2026 03:32:05 GMT

Hi @Kiran29

Can you try replacing g_form.reload() by reloadWindow(window) as per following post :

https://servicenowguru.com/client-scripts-scripting/reload-form-related-list-client-script/

question How to prevent reloading the page multiple times in workspace in Developer forum

How to prevent reloading the page multiple times in workspace

Re: How to prevent reloading the page multiple times in workspace