question Bell notification. in Developer forum

Bell notification.

TheGOAT — Tue, 12 May 2026 06:13:45 GMT

Is there a way to make these changes in bell notification :-

Update the existing bell notifications view in ServiceNow with the following improvements:

a) Full Text Display:
Show the complete notification text without cutting it off (e.g., "HRT2000149 updated by Ieva Gruodyte" instead of "HRT2000149 updated by Ieva G...").

Example:

Current:

"HRT2000149 updated by Ieva G...
Employee onboarding issue"

Proposed:

"HRT2000149 updated by Ieva Gruodyte
Employee onboarding issue
1 min ago"

Re: Bell notification.

Tanushree Maiti — Tue, 12 May 2026 06:23:31 GMT

Hi @TheGOAT

It is not feasible to increase the width (resizing) of the bell notification.

Refer :

https://www.servicenow.com/community/developer-forum/customize-preview-of-bell-icon-notification/m-p...

https://www.servicenow.com/community/developer-forum/is-it-possible-to-adjust-the-width-of-the-bell-...

Re: Bell notification.

Ankur Bawiskar — Tue, 12 May 2026 06:38:04 GMT

@TheGOAT

I couldn't find any docs which says this is possible

But better to raise a case with ServiceNow and get it confirmed if this is feasible or not