https://www.servicenow.com/community/developer-forum/jira-worklog-to-servicenow-time-card-integration/m-p/3559487#M1257913 <P><STRIKE>Hi All,&nbsp;</STRIKE></P><DIV><P>I am currently working on integrating <STRONG>Jira with ServiceNow PPM</STRONG>, and I’m looking for guidance and best practices to achieve the following use case:</P><H3><STRONG>Requirement Overview</STRONG></H3><OL><LI>Once a <STRONG>Project is created in ServiceNow</STRONG>, a corresponding <STRONG>Project/Space should be created in Jira</STRONG>.</LI><LI>Under that space, the Jira team will:<UL><LI>Create <STRONG>Stories</STRONG></LI><LI>Create <STRONG>multiple Sub-tasks</STRONG> under each story</LI></UL></LI><LI>When a developer is assigned to a story/sub-task, they will:<UL><LI><STRONG>Log work hours in Jira (Worklogs)</STRONG></LI></UL></LI><LI>These logged hours should:<UL><LI>Be <STRONG>integrated back into ServiceNow</STRONG></LI><LI>Automatically create/update <STRONG>Time Card entries under the corresponding Project</STRONG></LI></UL></LI></OL><DIV>I would appreciate any guidance, reference implementations, or best practices from others who have worked on similar integrations.</DIV></DIV> Mon, 15 Jun 2026 22:42:36 GMT Jagen Chinnapul 2026-06-15T22:42:36Z https://www.servicenow.com/community/developer-forum/jira-worklog-to-servicenow-time-card-integration/m-p/3559487#M1257913 <P><STRIKE>Hi All,&nbsp;</STRIKE></P><DIV><P>I am currently working on integrating <STRONG>Jira with ServiceNow PPM</STRONG>, and I’m looking for guidance and best practices to achieve the following use case:</P><H3><STRONG>Requirement Overview</STRONG></H3><OL><LI>Once a <STRONG>Project is created in ServiceNow</STRONG>, a corresponding <STRONG>Project/Space should be created in Jira</STRONG>.</LI><LI>Under that space, the Jira team will:<UL><LI>Create <STRONG>Stories</STRONG></LI><LI>Create <STRONG>multiple Sub-tasks</STRONG> under each story</LI></UL></LI><LI>When a developer is assigned to a story/sub-task, they will:<UL><LI><STRONG>Log work hours in Jira (Worklogs)</STRONG></LI></UL></LI><LI>These logged hours should:<UL><LI>Be <STRONG>integrated back into ServiceNow</STRONG></LI><LI>Automatically create/update <STRONG>Time Card entries under the corresponding Project</STRONG></LI></UL></LI></OL><DIV>I would appreciate any guidance, reference implementations, or best practices from others who have worked on similar integrations.</DIV></DIV> Mon, 15 Jun 2026 22:42:36 GMT https://www.servicenow.com/community/developer-forum/jira-worklog-to-servicenow-time-card-integration/m-p/3559487#M1257913 Jagen Chinnapul 2026-06-15T22:42:36Z https://www.servicenow.com/community/developer-forum/jira-worklog-to-servicenow-time-card-integration/m-p/3559567#M1257916 <P>Hi&nbsp;<a href="https://www.servicenow.com/community/user/viewprofilepage/user-id/111907">@Jagen Chinnapul</a>&nbsp;</P><P>&nbsp;</P><P>Step by step instruction , you will get from here:</P><P><A href="https://community.atlassian.com/forums/Jira-articles/How-to-Sync-Time-related-Information-between-ServiceNow-and-Jira/ba-p/1309226" target="_blank" rel="noopener">https://community.atlassian.com/forums/Jira-articles/How-to-Sync-Time-related-Information-between-ServiceNow-and-Jira/ba-p/1309226</A></P><P>&nbsp;</P><P>Also check :&nbsp;<A class="" href="https://www.servicenow.com/community/developer-articles/a-practical-use-for-setting-up-jira-to-servicenow-bi-directional/ta-p/3160262" target="_blank" rel="noopener">A Practical Use for Setting Up Jira to ServiceNow Bi-Directional Integration with Webhooks</A></P><P>&nbsp;</P><P>&nbsp;</P> Tue, 16 Jun 2026 03:16:01 GMT https://www.servicenow.com/community/developer-forum/jira-worklog-to-servicenow-time-card-integration/m-p/3559567#M1257916 Tanushree Maiti 2026-06-16T03:16:01Z