question Re: Interview preparation in Developer forum

Interview preparation

TejaswiredA — Wed, 17 Jun 2026 10:08:05 GMT

Hi folks
I'm 2025 passed out looking for opportunities can anyone suggest just me for interview like what should i learn and practice more and how to crack the interview what kind of level of questions will be asked for a ServiceNow developer role .
Thanks.

Re: Interview preparation

Tanushree Maiti — Wed, 17 Jun 2026 10:25:48 GMT

Hi @TejaswiredA

Refer:

https://www.servicenow.com/community/s/cgfwn76974/attachments/cgfwn76974/va/19737/1/ServiceNow%20ITSM%20(Intrvw%20Q%26A's).pdf

https://www.servicenow.com/community/guided-learning-itsm/scenario-based-servicenow-itsm-interview-questions/m-p/3480619

ServiceNow Developer Interview Questions

https://www.servicenow.com/community/servicenow-ai-platform-forum/servicenow-technical-interview-questions/m-p/1053755

Servicenow interview Questions : Part 1

ServiceNow Interview Questions – A Practical YouTube Playlist for Real-World Preparation

https://www.servicenow.com/community/virtual-agent-forum/servicenow-interview-questions/m-p/3553592

Re: Interview preparation

Aditya_hublikar — Wed, 17 Jun 2026 10:33:25 GMT

Hello @TejaswiredA ,

You can refer this :

https://www.servicenow.com/community/itsm-forum/servicenow-interview-questions-part-1/td-p/3511504

https://www.servicenow.com/community/itsm-forum/scripting-practice-question/td-p/3529846

https://www.servicenow.com/community/virtual-agent-forum/servicenow-interview-questions/m-p/3553677#M26178

If this helps you then mark it as helpful and accept as solution.

Regards,

Aditya

Re: Interview preparation

TejaswiredA — Wed, 17 Jun 2026 10:38:33 GMT

Thank you so much @Aditya_hublikar

Re: Interview preparation

TejaswiredA — Wed, 17 Jun 2026 10:39:22 GMT

Thank you @Tanushree Maiti

Re: Interview preparation

Dr Atul G- LNG — Wed, 17 Jun 2026 10:42:48 GMT

Hi @TejaswiredA

Being a trainer, I can say that the interview process has changed significantly in recent years. It is no longer just about answering standard questions; interviews are now more focused on your skills, practical knowledge, experience, and what you have highlighted in your CV.

My strong recommendation is to stay focused on core platform concepts, such as scripting, record types, stages, and understanding different ways features can be implemented and used. Make sure you understand not only how something works but also when and why it should be used.

To build deeper knowledge, I would also suggest spending time in the ServiceNow Community. Review the questions other members are asking and try to answer them yourself before reading the responses. This will expose you to real-world scenarios, broaden your understanding, and give you valuable insights that can be very helpful during interviews.

The more practical scenarios you explore, the more confident and prepared you will be for interview discussions.

Re: Interview preparation

TejaswiredA — Wed, 17 Jun 2026 11:02:59 GMT

Thank you @Dr Atul G- LNG
Can you suggest me any scripting related course ?

Re: Interview preparation

Dr Atul G- LNG — Wed, 17 Jun 2026 11:09:14 GMT

Hi @TejaswiredA

https://developer.servicenow.com/dev.do#!/learn/courses/australia/app_store_learnv2_scripting_australia_scripting_in_servicenow/app_store_learnv2_scripting_australia_introduction_to_scripting_in_servicenow/app_store_learnv2_scripting_australia_introduction_to_scripting_objectives

Here are a few tips:

Follow this master playlist to strengthen your JavaScript skills specifically for the ServiceNow platform.

https://youtu.be/62Nabpb94Jw?si=FqBwRN2B8C71aYHr

Hands on https://developer.servicenow.com/dev.do#!/learn/courses/australia/app_store_learnv2_scripting_australia_scripting_in_servicenow

Spend at least 1–2 hours daily on the ServiceNow Community. Observe the kinds of technical questions being asked and how experienced members respond. You’ll learn a lot passively this way—and I highly encourage you to start answering questions as well. Explaining concepts to others will improve your technical thinking and deepen your understanding.

Explore the free courses available on the ServiceNow Developer Site. These are practical and focused, and will help you apply your knowledge directly on the platform.
https://developer.servicenow.com/dev.do#!/learn/learning-plans/yokohama/citizen_developer
https://developer.servicenow.com/dev.do#!/learn/learning-plans/yokohama/servicenow_application_developer

Re: Interview preparation

nandamjhanc — Wed, 17 Jun 2026 11:24:47 GMT

For anyone preparing for ServiceNow Admin/Developer interviews, I recommend practicing these areas hands-on instead of only learning theory:

User, Group & Role Management
Elevated Roles & Impersonation
Custom Tables and Table Extensions
Dictionary Overrides
Form Design, Form Layout & Form Builder
ACLs (Table-Level & Field-Level Security)
Application, Menu & Module Security
Dot Walking & Reference Fields
Choice Dependencies
Related Lists & Views
Scoped Applications
Update Sets & Deployment
Contextual Search
Process Flows
SLA Design & Troubleshooting

If you complete all these exercises in a personal developer instance and understand the reason behind each configuration, you can confidently handle most Admin, Developer, and CSA/CAD interview questions.

Additional suggestion:

* Document every configuration.
* Capture screenshots.
* Understand why a feature works, not just how to configure it.
* Practice ACL debugging and role inheritance thoroughly, as these are common interview topics.

This is a solid end-to-end hands-on roadmap for ServiceNow learners.

For hands-on practice, work on the following scenarios:

📌 User Administration

* Create users, groups, and roles.
* Test role inheritance through groups.
* Practice impersonation, delegate users, elevated roles, and locked-out users.

📌 Security & ACLs

* Create table-level and field-level ACLs.
* Restrict read/write/delete access for different roles.
* Test multiple roles in ACLs and role evaluation.

📌 Tables & Forms

* Create custom tables and child tables.
* Practice table extension and dictionary overrides.
* Create fields using Form Layout, Form Designer, and Form Builder.

📌 Advanced Configuration

* Configure dependent choice fields.
* Practice dot-walking on reference fields.
* Create related lists, views, filters, and contextual search.

📌 Scoped Applications

* Create a scoped application with parent-child tables.
* Configure modules, menus, roles, and update sets.
* Move configurations between instances.

📌 SLA Management

* Create SLAs based on priority, assignment group, and business schedules.
* Test pause, stop, retroactive start, and retroactive pause conditions.

Anyone who completes these hands-on activities will gain strong practical exposure to core ServiceNow Administration and Development concepts that are frequently asked in interviews and used in real projects.

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards

Re: Interview preparation

yashkamde — Wed, 17 Jun 2026 12:03:27 GMT

Hello @TejaswiredA ,

Refer this questions

ServiceNow Developer Interview Questions

If my response helped mark as helpful and accept the solution.

Re: Interview preparation

TejaswiredA — Wed, 17 Jun 2026 16:31:49 GMT

Thank you.