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    <title>question Human Resource Service Delivery in Developer forum</title>
    <link>https://www.servicenow.com/community/developer-forum/human-resource-service-delivery/m-p/3566231#M1258996</link>
    <description>&lt;P&gt;Please help me with the correct Answer. I can see that 2 different answers when I searched for the below questions&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;1.The customer you will be implementing for wants to utilize Now Mobile. What is the minimum HR SKU they may purchase that includes Now Mobile?&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;1.HR Service Delivery Professional&lt;/P&gt;&lt;P&gt;2.HR Service Delivery Enterprise&lt;/P&gt;&lt;P&gt;3.Now Mobile is a standalone solution&lt;/P&gt;&lt;P&gt;4.HR Service Delivery Standard&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;2.&amp;nbsp;Which of the following is the key factor in determining the implementation timeline?&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;1.Customer business type&lt;/P&gt;&lt;P&gt;2.Configuration complexity&lt;/P&gt;&lt;P&gt;3.Customer location&lt;/P&gt;&lt;P&gt;4.Types of integrations&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;3.How can a PDF document on an active HR case be generated? (Choose two.)&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;1.By the Assigned to person&lt;/P&gt;&lt;P&gt;2.By the Subject Person's manager&lt;/P&gt;&lt;P&gt;3.Autogenerated by system configuration&lt;/P&gt;&lt;P&gt;4.By the employee&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;4. If the HR Service does not have any Case options specified, HR Documents must be manually generated for the HR Case.&amp;nbsp;&lt;/STRONG&gt;&lt;STRONG&gt;In this situation, who is able to generate an HR document for the Case?&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;1.Only the assigned to person&lt;/P&gt;&lt;P&gt;2.Only an HR Admin&lt;/P&gt;&lt;P&gt;3.Any HR professional&lt;/P&gt;&lt;P&gt;4.Only an HR Manager&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;5.If the HR Administrator has only been given the HR Admin [sn_hr_core.admin] role, what additional role is necessary for them configure all aspects of the Employee Document Management application?&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;1.No additional roles are needed&lt;/P&gt;&lt;P&gt;2.Employee Document Management Writer[sn_hr_ef.document_writer)&lt;/P&gt;&lt;P&gt;3.Employee Document Management Reader[sn_hr_ef.document_reader]&lt;/P&gt;&lt;P&gt;4.EF Admin [sn_hr_ef.admin] role&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;6.In the base ServiceNow configuration, when are HR Cases created after a Bulk HR case request is&lt;/STRONG&gt;&lt;BR /&gt;&lt;STRONG&gt;submitted?&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;1.Twice per day using a scheduled job&lt;/P&gt;&lt;P&gt;2.Every 6 hours using a scheduled job&lt;/P&gt;&lt;P&gt;3.Immediately&lt;/P&gt;&lt;P&gt;4.Once a day using a scheduled job&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;7.What role is required at a minimum, to access the Lifecycle Events Cases View Dashboard?&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;1.HR Basic [sn_hr_core basic]&lt;/P&gt;&lt;P&gt;2.HR Case Reader [sn_hr_le.case_reader] X&lt;/P&gt;&lt;P&gt;3.LE Admin [sn_hr_le.admin]&lt;/P&gt;&lt;P&gt;4.HR Admin [sn_hr_core.admin]&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;8.What must be updated or loaded into the Customer's instance before importing the stories?&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;1.Epics&lt;/P&gt;&lt;P&gt;2.Backlog&lt;/P&gt;&lt;P&gt;3.Groups&lt;/P&gt;&lt;P&gt;4.Products&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Mon, 29 Jun 2026 23:49:46 GMT</pubDate>
    <dc:creator>Sruthi12</dc:creator>
    <dc:date>2026-06-29T23:49:46Z</dc:date>
    <item>
      <title>Human Resource Service Delivery</title>
      <link>https://www.servicenow.com/community/developer-forum/human-resource-service-delivery/m-p/3566231#M1258996</link>
      <description>&lt;P&gt;Please help me with the correct Answer. I can see that 2 different answers when I searched for the below questions&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;1.The customer you will be implementing for wants to utilize Now Mobile. What is the minimum HR SKU they may purchase that includes Now Mobile?&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;1.HR Service Delivery Professional&lt;/P&gt;&lt;P&gt;2.HR Service Delivery Enterprise&lt;/P&gt;&lt;P&gt;3.Now Mobile is a standalone solution&lt;/P&gt;&lt;P&gt;4.HR Service Delivery Standard&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;2.&amp;nbsp;Which of the following is the key factor in determining the implementation timeline?&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;1.Customer business type&lt;/P&gt;&lt;P&gt;2.Configuration complexity&lt;/P&gt;&lt;P&gt;3.Customer location&lt;/P&gt;&lt;P&gt;4.Types of integrations&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;3.How can a PDF document on an active HR case be generated? (Choose two.)&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;1.By the Assigned to person&lt;/P&gt;&lt;P&gt;2.By the Subject Person's manager&lt;/P&gt;&lt;P&gt;3.Autogenerated by system configuration&lt;/P&gt;&lt;P&gt;4.By the employee&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;4. If the HR Service does not have any Case options specified, HR Documents must be manually generated for the HR Case.&amp;nbsp;&lt;/STRONG&gt;&lt;STRONG&gt;In this situation, who is able to generate an HR document for the Case?&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;1.Only the assigned to person&lt;/P&gt;&lt;P&gt;2.Only an HR Admin&lt;/P&gt;&lt;P&gt;3.Any HR professional&lt;/P&gt;&lt;P&gt;4.Only an HR Manager&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;5.If the HR Administrator has only been given the HR Admin [sn_hr_core.admin] role, what additional role is necessary for them configure all aspects of the Employee Document Management application?&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;1.No additional roles are needed&lt;/P&gt;&lt;P&gt;2.Employee Document Management Writer[sn_hr_ef.document_writer)&lt;/P&gt;&lt;P&gt;3.Employee Document Management Reader[sn_hr_ef.document_reader]&lt;/P&gt;&lt;P&gt;4.EF Admin [sn_hr_ef.admin] role&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;6.In the base ServiceNow configuration, when are HR Cases created after a Bulk HR case request is&lt;/STRONG&gt;&lt;BR /&gt;&lt;STRONG&gt;submitted?&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;1.Twice per day using a scheduled job&lt;/P&gt;&lt;P&gt;2.Every 6 hours using a scheduled job&lt;/P&gt;&lt;P&gt;3.Immediately&lt;/P&gt;&lt;P&gt;4.Once a day using a scheduled job&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;7.What role is required at a minimum, to access the Lifecycle Events Cases View Dashboard?&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;1.HR Basic [sn_hr_core basic]&lt;/P&gt;&lt;P&gt;2.HR Case Reader [sn_hr_le.case_reader] X&lt;/P&gt;&lt;P&gt;3.LE Admin [sn_hr_le.admin]&lt;/P&gt;&lt;P&gt;4.HR Admin [sn_hr_core.admin]&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;8.What must be updated or loaded into the Customer's instance before importing the stories?&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;1.Epics&lt;/P&gt;&lt;P&gt;2.Backlog&lt;/P&gt;&lt;P&gt;3.Groups&lt;/P&gt;&lt;P&gt;4.Products&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 29 Jun 2026 23:49:46 GMT</pubDate>
      <guid>https://www.servicenow.com/community/developer-forum/human-resource-service-delivery/m-p/3566231#M1258996</guid>
      <dc:creator>Sruthi12</dc:creator>
      <dc:date>2026-06-29T23:49:46Z</dc:date>
    </item>
    <item>
      <title>Re: Human Resource Service Delivery</title>
      <link>https://www.servicenow.com/community/developer-forum/human-resource-service-delivery/m-p/3566253#M1258997</link>
      <description>&lt;P&gt;&lt;a href="https://www.servicenow.com/community/user/viewprofilepage/user-id/149539"&gt;@Sruthi12&lt;/a&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;not a good practice to ask such questions in community if these are exam related&lt;/P&gt;
&lt;P&gt;You can easily search answers to above in google or any AI tool&lt;/P&gt;
&lt;P&gt;&lt;span class="lia-unicode-emoji" title=":light_bulb:"&gt;💡&lt;/span&gt; If my response helped, please mark it as correct &lt;span class="lia-unicode-emoji" title=":white_heavy_check_mark:"&gt;✅&lt;/span&gt; and close the thread &lt;span class="lia-unicode-emoji" title=":locked:"&gt;🔒&lt;/span&gt;— this helps future readers find the solution faster! &lt;span class="lia-unicode-emoji" title=":folded_hands:"&gt;🙏&lt;/span&gt;&lt;/P&gt;</description>
      <pubDate>Tue, 30 Jun 2026 02:36:45 GMT</pubDate>
      <guid>https://www.servicenow.com/community/developer-forum/human-resource-service-delivery/m-p/3566253#M1258997</guid>
      <dc:creator>Ankur Bawiskar</dc:creator>
      <dc:date>2026-06-30T02:36:45Z</dc:date>
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