https://www.servicenow.com/community/developer-forum/list-collector-field-is-not-working-as-expected-in-portal/m-p/3566490#M1259032 <P>I have created a catalog in which I have a variable set in that i have a list collector field , when I am selecting and adding records in try it view I am able to add&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="kirankumarm1_0-1782815089362.png" style="width: 400px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/521729iBFDF695829D11E4D/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="kirankumarm1_0-1782815089362.png" alt="kirankumarm1_0-1782815089362.png" /></span></P><P>but when I am trying to select any value from portal view , I am not able to select any record in portal view&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="kirankumarm1_1-1782816309086.png" style="width: 400px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/521732iEF427463A80E1A93/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="kirankumarm1_1-1782816309086.png" alt="kirankumarm1_1-1782816309086.png" /></span></P><P>it is showing the values but when I select any record , the record is not getting selected</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="kirankumarm1_2-1782816345030.png" style="width: 400px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/521733i93232E217F45FE8F/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="kirankumarm1_2-1782816345030.png" alt="kirankumarm1_2-1782816345030.png" /></span></P><P>Has anyone faced this issue ?</P> Tue, 30 Jun 2026 10:47:26 GMT kiran kumar m1 2026-06-30T10:47:26Z https://www.servicenow.com/community/developer-forum/list-collector-field-is-not-working-as-expected-in-portal/m-p/3566490#M1259032 <P>I have created a catalog in which I have a variable set in that i have a list collector field , when I am selecting and adding records in try it view I am able to add&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="kirankumarm1_0-1782815089362.png" style="width: 400px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/521729iBFDF695829D11E4D/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="kirankumarm1_0-1782815089362.png" alt="kirankumarm1_0-1782815089362.png" /></span></P><P>but when I am trying to select any value from portal view , I am not able to select any record in portal view&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="kirankumarm1_1-1782816309086.png" style="width: 400px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/521732iEF427463A80E1A93/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="kirankumarm1_1-1782816309086.png" alt="kirankumarm1_1-1782816309086.png" /></span></P><P>it is showing the values but when I select any record , the record is not getting selected</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="kirankumarm1_2-1782816345030.png" style="width: 400px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/521733i93232E217F45FE8F/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="kirankumarm1_2-1782816345030.png" alt="kirankumarm1_2-1782816345030.png" /></span></P><P>Has anyone faced this issue ?</P> Tue, 30 Jun 2026 10:47:26 GMT https://www.servicenow.com/community/developer-forum/list-collector-field-is-not-working-as-expected-in-portal/m-p/3566490#M1259032 kiran kumar m1 2026-06-30T10:47:26Z https://www.servicenow.com/community/developer-forum/list-collector-field-is-not-working-as-expected-in-portal/m-p/3566501#M1259037 <P><a href="https://www.servicenow.com/community/user/viewprofilepage/user-id/588333">@kiran kumar m1</a>&nbsp;</P> <P>should not occur like that</P> <P>any client script is clearing the value and running only on Portal and not native?</P> <P>share that variable config screenshots</P> <P><span class="lia-unicode-emoji" title=":light_bulb:">💡</span> If my response helped, please mark it as correct <span class="lia-unicode-emoji" title=":white_heavy_check_mark:">✅</span> and close the thread <span class="lia-unicode-emoji" title=":locked:">🔒</span>— this helps future readers find the solution faster! <span class="lia-unicode-emoji" title=":folded_hands:">🙏</span></P> Tue, 30 Jun 2026 11:11:35 GMT https://www.servicenow.com/community/developer-forum/list-collector-field-is-not-working-as-expected-in-portal/m-p/3566501#M1259037 Ankur Bawiskar 2026-06-30T11:11:35Z https://www.servicenow.com/community/developer-forum/list-collector-field-is-not-working-as-expected-in-portal/m-p/3566510#M1259039 <P>Hi <a href="https://www.servicenow.com/community/user/viewprofilepage/user-id/265966">@Ankur Bawiskar</a>&nbsp;, There is a client script , but it is to limit the number of records selected , if i select more than 5 then the records will be cleared and error message is shown , but it is not even getting selected when I am selecting any record.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="kirankumarm1_0-1782818433580.png" style="width: 400px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/521736i926B0B1F08A85575/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="kirankumarm1_0-1782818433580.png" alt="kirankumarm1_0-1782818433580.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="kirankumarm1_1-1782818468890.png" style="width: 400px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/521737i5F6713750A75AD46/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="kirankumarm1_1-1782818468890.png" alt="kirankumarm1_1-1782818468890.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="kirankumarm1_2-1782818481107.png" style="width: 400px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/521738i43EEFAE340B44EB1/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="kirankumarm1_2-1782818481107.png" alt="kirankumarm1_2-1782818481107.png" /></span></P><P>&nbsp;</P><P><BR /><BR /></P> Tue, 30 Jun 2026 11:21:34 GMT https://www.servicenow.com/community/developer-forum/list-collector-field-is-not-working-as-expected-in-portal/m-p/3566510#M1259039 kiran kumar m1 2026-06-30T11:21:34Z https://www.servicenow.com/community/developer-forum/list-collector-field-is-not-working-as-expected-in-portal/m-p/3566513#M1259040 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="kirankumarm1_3-1782818561904.png" style="width: 400px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/521740iBC84E27D1B18D1D4/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="kirankumarm1_3-1782818561904.png" alt="kirankumarm1_3-1782818561904.png" /></span></P><P>client script&nbsp;</P> Tue, 30 Jun 2026 11:22:50 GMT https://www.servicenow.com/community/developer-forum/list-collector-field-is-not-working-as-expected-in-portal/m-p/3566513#M1259040 kiran kumar m1 2026-06-30T11:22:50Z