question Re: Prevent "Leave Site? Changes you made may not be saved." popup while submitting the Catalog form in Developer forum

Prevent "Leave Site? Changes you made may not be saved." popup while submitting the Catalog form

vallamreddyvenu — Fri, 31 Aug 2018 11:04:38 GMT

Hi there,

We have recently moved to kingston. We have catalog form that submits data to a table. We are submitting the data to a table and then redirecting the user using "window.location.href". Before we upgrade to kingston, it was submitting the data to table and redirecting the user to the URL. But now after upgrade, when we click on submit button, the below popup is being displayed.

The above popup is from IE. In chrome, a popoup with the text ""Leave Site? Changes you made may not be saved.". Until, we click on "Leave this page", the redirection is not happening. But the form data has already been saved to table. If i can bypass the above popup, i can redirect the user just by click on submit button. Can somebody please help us on how to bypass these popups and redirect the user to the URL specified.

Thanks,

Venu

Re: Prevent "Leave Site? Changes you made may not be saved." popup while submitting the Catalog form

Allen Andreas — Fri, 31 Aug 2018 12:45:59 GMT

Hi,

Can you post your code here where you have the window.location.href redirect going on?

Re: Prevent "Leave Site? Changes you made may not be saved." popup while submitting the Catalog form

vallamreddyvenu — Fri, 31 Aug 2018 15:00:52 GMT

Hi Allen,

Below is my code.

 

var spr = new GlideAjax('SCRefQualifier'); spr.addParam('sysparm_name','saveParentRequest'); 
spr.addParam('sysparm_RequestedFor', u_RequestedFor); spr.addParam('sysparm_RequestedDate', u_RequestedDate); 
spr.addParam('sysparm_Comments', u_Comments); 
spr.addParam('sysparm_Description', requestDescription); 
spr.addParam('sysparm_Company', u_Company); 
spr.addParam('sysparm_Environment', u_Environment); 
spr.addParam('sysparm_Urgency', u_Urgency); 
spr.getXMLWait(); 
var srrequestnumber = spr.getAnswer(); 
if(srrequestnumber ) 
{ alert("Thank you for submitting your request , a release coordinator will contact you shortly to coordinate your request. A request with the number " + srnumber + " has been submitted successfully"); 
window.location.href = "home.do"; } 
else 
{ 
alert("There is problem while submitting the request. Please contact the administrator"); }

Re: Prevent "Leave Site? Changes you made may not be saved." popup while submitting the Catalog form

Paul125 — Wed, 26 Jun 2019 15:34:59 GMT

Hi Venu - did you find any solution for this?

Re: Prevent "Leave Site? Changes you made may not be saved." popup while submitting the Catalog form

vallamreddyvenu — Wed, 26 Jun 2019 16:53:56 GMT

Yes.

g_form.modified = false;

This did the trick.

Re: Prevent "Leave Site? Changes you made may not be saved." popup while submitting the Catalog form

Elijah Aromola — Wed, 26 Jun 2019 16:56:14 GMT

You can also try this in your script.

window.onbeforeunload = function () {
  // blank function do nothing
}

Re: Prevent "Leave Site? Changes you made may not be saved." popup while submitting the Catalog form

AmanG — Wed, 26 Jun 2019 17:44:48 GMT

You can also turn it off for all the websites, this is a browser setting and not an exclusive ServiceNow setting -

Close Internet Explorer browser
Right-click on Start
Left-click on Run
In the Run dialog type INETCPL.CPL then click OK
This will open your Internet Properties window. In this window left-click the Security tab
Next, Left-click on the Custom level button
This will open the Security Settings - Internet Zone window.

In this window scroll down towards bottom and locate Active scripting

Check the Disable option