question Cohesity to Service Now Integration in Developer forum

Cohesity to Service Now Integration

Veer4 — Wed, 09 Jan 2019 15:10:14 GMT

Hi ,

Veer Here,

Does any one worked on Service Now Integration with Cohesity Data Platform.Please share if any release notes or integration documents you have.

Your help will be appreciated!

Regards,

Veer

Re: Cohesity to Service Now Integration

arielgritti — Wed, 09 Jan 2019 17:12:25 GMT

Hello

Maybe this can help you:

https://www.youtube.com/watch?time_continue=1&v=2I9mOEjUPJw

I didn't integrate Cohesity with ServiceNow but have a technical contact in Cohesity to provide you information

Please, mark correct or useful if I helped you

Thanks

Ariel

Re: Cohesity to Service Now Integration

Kelly Logan — Fri, 18 Mar 2022 15:56:30 GMT

(What username/password?)

Did you end up trying this? We are looking at testing the latest version (5.0.0) on Rome to discovery Cohesity devices. The documentation is fairly straightforward except for one thing so far: On page 13, section heading "Cohesity ServiceNow Integration", step 3e and 3f, it directs us to put in the Username and Password of the Cohesity cluster, but this is not described anywhere else (see screenshot below). In most integrations and Discovery it will describe what kind of user account will be required for the integration to login with, what permissions it may need, etc, so Security can determine the risk involved with handing out or creating the account. I don't see anything like that here. Has anyone seen other references that might make this clear? I will be sending a similar email to support@cohesity.com as well.

Re: Cohesity to Service Now Integration

David Casper — Fri, 01 Jul 2022 19:58:48 GMT

I'm working on configuring this in our UAT instance and am not having much luck. I've installed the app, but can't discover the cluster. Receive a weird error and haven't found much help yet .

<results error="Caused by error in JavaScript probe 'CohesityTaskRunningStatus' at line 1 ==> 1: var mssi = new CohesityTaskRunningStatus(this.probe); try {mssi.run();} catch(ex) {ms.log(ex); mssi.setError(ex);} " probe_time="63" result_code="900000">

Re: Cohesity to Service Now Integration

Aju_84 — Fri, 17 Nov 2023 16:29:23 GMT

Did you happend to figure out what kind of permission is required on the Cohesity Cluster for the discovery. Giving an 'Admin' rights would discover but is there any other alternate permission?