question We were unable to assign an instance to you. Please retry now. in Developer forum

We were unable to assign an instance to you. Please retry now.

Vinita Jain2 — Mon, 01 Aug 2022 15:46:58 GMT

Hello ,

I am trying to request personal instance many times but every time I am getting below error

We were unable to assign an instance to you. Please .

Re: We were unable to assign an instance to you. Please retry now.

Mohith Devatte — Mon, 01 Aug 2022 15:50:47 GMT

hello @Vinita Jain not sure but try mailing nowlearning@servicenow.com which in turn will raise a case and may be service now team can support you on this

please mark my answer correct if it helps you

Re: We were unable to assign an instance to you. Please retry now.

Maik Skoddow — Mon, 01 Aug 2022 15:51:04 GMT

ServiceNow only has a restricted number of free PDI instances available.

So the only way to get one is trying again and again. But in most of the cases it doesn't take so long and my experience is that it is faster when requesting an instance with a lower version.

Maik

Re: We were unable to assign an instance to you. Please retry now.

stephencosb — Thu, 13 Mar 2025 18:21:42 GMT

Check your email, mine would always error out, but I did get an instance, as verified through email.

Re: We were unable to assign an instance to you. Please retry now.

ramkrishna2 — Wed, 23 Apr 2025 12:34:56 GMT

I am getting the same Issue. Unable to Request the Instance to Practice the modules

Re: We were unable to assign an instance to you. Please retry now.

VisuBalanM — Fri, 16 May 2025 09:20:58 GMT

Hi i am facing to launch the instance, even i have tried to drop then current instance and request new and still getting error