question How to grant access to Maintenence schedules in Developer forum

How to grant access to Maintenence schedules

Joun J — Thu, 04 Aug 2022 05:18:06 GMT

Hi,

How to grant access to create, write and delete to maintenance schedule module access to non-admin user.

Thank you.

Re: How to grant access to Maintenence schedules

PrashantLearnIT — Thu, 04 Aug 2022 05:29:42 GMT

Hi,

You can review and determine the conflicts in a change schedule by assigning the maintenance schedules to configuration items (CI). After you assign a maintenance schedule to the CI, add the CI to the change request.

Before you begin

Role required: ITIL

About this task

When the configuration item with an assigned maintenance schedule is used in the change request, the conflict detection determines the schedule change outside the maintenance window and displays a conflict error message.

Best Regards,

Prashant

If my answer helped you in any way, please mark this answer as helpful and correct.

Re: How to grant access to Maintenence schedules

Vasantharajan N — Thu, 04 Aug 2022 05:35:45 GMT

itil_admin role enable the users to add the schedules in the platform.

Re: How to grant access to Maintenence schedules

Joun J — Thu, 04 Aug 2022 05:42:54 GMT

Hi Vasantharajan,

Yes, but ITIL_Admin role has the ability to delete incidents, problems, changes, and other related entities right?

Re: How to grant access to Maintenence schedules

Vasantharajan N — Thu, 04 Aug 2022 05:48:04 GMT

Hi Joun, Yes. You are right.

if you prefer to provide access to specific role then add new ACL to create, write, read and delete.