question How to hide the error message? in Developer forum

How to hide the error message?

User329467 — Tue, 18 Aug 2020 09:47:19 GMT

Hi,

I have a requirement for disabling the auto-population feature of the field 'Planned Start Date' on the form of 'Project (pm_project)' table.

While disabling the default value of the dictionary entry for the field, I encountered the error message stating 'Enter Valid Date' message shown in the screenshot provided.

I'm in a requirement to hide or disable the error message populated under Planned Start Date field.

Kindly, address where to disable it or where to refer?

Thanks,

Priyatham.

Re: How to hide the error message?

Mark Roethof — Tue, 18 Aug 2020 09:49:29 GMT

Hi there,

Have to reproduce, though this looks like Client Side scripting. Have you checked the Client Scripts or UI Policies? For code like g_form.showErrorBox or g_form.showFieldMsg?

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP

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Re: How to hide the error message?

Dhananjay Pawar — Tue, 18 Aug 2020 09:57:45 GMT

Hi,

Another way is search that message in global search. It will show all records where that has used so you can remove that.

Thanks,

Dhananjay.

Re: How to hide the error message?

Ankur Bawiskar — Tue, 18 Aug 2020 10:20:06 GMT

@mr.priyatham

this is the analysis.

1) this client script is calling this UI Script function

2) check line number 11 and 15; it is coming from that place based on some validation for end date

Client Script:

Name: Calculate Duration From End Date

URL: https://instanceName.service-now.com/nav_to.do?uri=sys_script_client.do?sys_id=0daec510bf21010007fdbeba3f073939

Line: 53

UI Script:

Name: PmClientDateAndDurationHandler

URL: https://instanceName.service-now.com/nav_to.do?uri=sys_ui_script.do?sys_id=fa996ad49f023200c34b5bb0657fcf5f

Line: 11 and 15 for field message

Regards
Ankur

Re: How to hide the error message?

User329467 — Tue, 18 Aug 2020 10:40:02 GMT

Thanks Ankur, it helped.