question Re: can I run multiple dashboards in Developer forum

can I run multiple dashboards

toddmilligan — Thu, 21 Jan 2016 14:28:58 GMT

I am trying to display multiple dashboards (Incident, Request, Change, Problem) on a large screen for the team to see. I open each one on a new tab and have the browser rotate through them. Problem is when they refresh, they al sync back up to one dashboard.

Is there a way to run all of them with a refresh at the same time?

Any help would be appreciated.

Thanks,

Re: can I run multiple dashboards

Brad Tilton — Thu, 21 Jan 2016 15:46:16 GMT

Hi Todd,

Even though you have multiple tabs it's all still the same session, and ServiceNow just keeps track of the last page visited per session rather than per tab. I had to do something like this a while back and wrote a ui page that loaded dashboards within an iframe and looped through them every 30 seconds.

Re: can I run multiple dashboards

Mark Lanning — Mon, 28 Mar 2016 19:29:39 GMT

A way we use our large status monitors is to open up more browsers ( not tabs ) and use freeware software called Alt-Tab to rotate them every 30 sec

Re: can I run multiple dashboards

JosephW1 — Fri, 05 Jun 2020 18:04:00 GMT

I believe there is a very simple solution.

Given your explanation of symptoms, you have a dashboard loaded but when you refresh the page it reverts to a different one, I believe you are navigating to your intended dashboard via the dashboard picker at the top of a loaded dashboard.

Try This:

Navigate to any dashboard
Write down the URL displayed in your browser
Open the dashboard picker
Select another dashboard in the dashboard picker
Compare the URL in your browser to the one you wrote down

You will notice that the URLs are the same. The same happens when you click on a different tab when a dashboard is loaded - the URL doesn't change.

Your problem is simple and doesn't require any complicated admin/development-esque solutions. You have a few options.

Make a favorite of your intended dashboard tabs and navigate to them via the favorites (clicking a favorite updates to the dashboard's actual URL)
If all you need is the dashboard's first tab, navigate to the dashboard via the Self Service > Dashboard filter navigator link

There are other ways, but those two are likely the simplest.

Kind Regards,
Joseph