question Re: How to make comments field mandatory when approval request rejected through List Choice? in Developer forum

How to make comments field mandatory when approval request rejected through List Choice?

Deepika N — Tue, 29 Jan 2019 11:47:27 GMT

Hi team,

please guide me How to make comments field mandatory when approval request rejected through List Choice?

Regards,

Deepika

Re: How to make comments field mandatory when approval request rejected through List Choice?

rad2 — Tue, 29 Jan 2019 12:24:22 GMT

Approval, reject and request are UI actions. you can add a message in the ui action

Re: How to make comments field mandatory when approval request rejected through List Choice?

Jagadeesh R1 — Tue, 29 Jan 2019 14:34:19 GMT

Hello Deepika,

I too had encountered with similar requirement in our project. Since the field have to be mandatory at the related list records, we have created a business rule in approval table. Basically the business rule will display an error message to enter the comments in the approval records before approval or rejection and abort the action to not to make any updates. I hope this could be good for your requirement.

Thanks and Regards,

Jagadeesh

Re: How to make comments field mandatory when approval request rejected through List Choice?

Sanbir Singh1 — Mon, 01 Jul 2019 07:02:54 GMT

Can you share the snapshot of the BR you're referring to? I ask this because Comments is a Journal field and will always return empty on load. It will be great if you can share what's working for you.

Re: How to make comments field mandatory when approval request rejected through List Choice?

Jagadeesh R1 — Mon, 01 Jul 2019 07:34:49 GMT

Hello,

I have used before update business rule with conditions having state is rejected and the below is the script I have used.

if(current.comments==""){

gs.addErrorMessage("Please go into the Approval Record to provide a Reason for Rejecting.");
current.setAbortAction(true);

}else{

return;

}

Regards,

Jagadeesh

Re: How to make comments field mandatory when approval request rejected through List Choice?

Sanbir Singh1 — Mon, 01 Jul 2019 07:50:01 GMT

This wouldn't work on the related list since we are just asking the user to move to Approval form and fill the comments/reject there itself.

Even if you have something in comments, it will throw the error and not let you reject the CHG via list view.

Re: How to make comments field mandatory when approval request rejected through List Choice?

Jagadeesh R1 — Mon, 01 Jul 2019 08:07:29 GMT

For my requirement it is working fine. If user rejects from approval form without entering anything in comments the BR will abort. Unless the user enters something in comments then the BR goes to else loop.

Re: How to make comments field mandatory when approval request rejected through List Choice?

Sanbir Singh1 — Mon, 01 Jul 2019 09:08:54 GMT

Yeah I understand. Since the original request was for making it mandatory in list choice, hence thought of checking.

Re: How to make comments field mandatory when approval request rejected through List Choice?

scottneeb — Thu, 09 Jan 2020 17:41:48 GMT

I'm struggling with the same requirement. Did you ever find a solution?

Re: How to make comments field mandatory when approval request rejected through List Choice?

ruturajshir — Thu, 09 Jan 2020 17:47:41 GMT

Hi Deepika,

You need to add the code to set comments mandatory in the UI action condition

Thanks,

Ruturaj

PS: Please mark helpful/correct

Re: How to make comments field mandatory when approval request rejected through List Choice?

Darshani Sambar — Thu, 09 Jan 2020 18:00:43 GMT

Hi Deepika,

Condition: 'requested'&&(gs.hasRole('approval_admin') || isApprovalMine(current)

Script:

if(!current.comments.isNil()){

current.state='rejected';

current.update();

}

esle{

gs.addInfomessage("Comments are mandatory");

}

Please hit Correct/helpful based on impact.

Thanks

Darshani sambare