question Is there a way to tell is a Service Portal Widget has been cloned? If so, how? in Developer forum

Is there a way to tell is a Service Portal Widget has been cloned? If so, how?

ngriffiths — Wed, 16 Oct 2019 15:28:19 GMT

We had a vendor come on site and do some work. We didn't get much documentation from them and are now in a situation where we have to remediate code dependencies due to the Madrid version. With that being said, we are trying to figure out if there is a way to tell if a SP Widget was cloned and if so what it was cloned from. If this is possible, how do we go about figuring out this information?

Re: Is there a way to tell is a Service Portal Widget has been cloned? If so, how?

Alikutty A — Wed, 16 Oct 2019 15:34:09 GMT

Hi,

The widget will be editable if it was cloned or else it remains in read only mode and you cannot edit it. All OOB widgets are read only.

You can also run a quick query on the Created by field. Add this field on list layout and do a Group by on it. All widgets which are not created by any of your developers are OOB.

Thanks!

Re: Is there a way to tell is a Service Portal Widget has been cloned? If so, how?

alexbones — Wed, 16 Oct 2019 16:07:39 GMT

try looking at the table sp_rel_widget_clone. this should show the child clone