question CartJS - Order 2 Items via Inbound Action in Developer forum

CartJS - Order 2 Items via Inbound Action

brianlan25 — Mon, 28 Mar 2022 15:48:28 GMT

We have an Onboarding catalog item that is filled in via an inbound action. I was requested to make a sperate item for facilities as they want to put an SLA at the RITM Level for IT and facilities like to leave the tasks open. So I created a separate item for facilities which basically has the same variable. Now I'm trying to order these at the same time so they are part of the same request. I'm having trouble trying to figure out how to do this with CartJS. I have made several attempts but it always just add the first item to the cart but never submit it. Here is the code from the last attempt. Any idea on how to get this to work?

values.toString().split(',');
var cart = new sn_sc.CartJS();
var item = {
    'sysparm_id': '5b776f111b04d010294520622a4bcbbe',
    'sysparm_quantity': '1',
    'variables': {
        'first_name': values[0],
        'middle_name': values[1],
        'last_name': values[2],
        'employee_id': values[3],
        'employee_type': values[4],
        'employee_manager': values[5],
        'employee_manager_email': values[6],
        'department': values[7],
        'start_date': values[8],
        'end_date': values[9],
        'managment_level': values[10],
        'work_location': values[11],
        'work_hours': values[12],
        'Manager Sup Org': values[13],
        'Employee Sup Org': values[14]
    }
};


var item2 = {
    'sysparm_id': '2247874cdbea4950750993a6f49619a4',
    'sysparm_quantity': '1',
    'variables': {
        'first_name': values[0],
        'middle_name': values[1],
        'last_name': values[2],
        'employee_id': values[3],
        'employee_type': values[4],
        'employee_manager': values[5],
        'employee_manager_email': values[6],
        'department': values[7],
        'start_date': values[8],
        'end_date': values[9],
        'managment_level': values[10],
        'work_location': values[11],
        'work_hours': values[12],
        'Manager Sup Org': values[13],
        'Employee Sup Org': values[14]
    }
};
var cartDetails = cart.addToCart(item);
cartDetails = cart.addToCart(item2);
var checkoutInfo = cart.checkoutCart();

Re: CartJS - Order 2 Items via Inbound Action

sachin_namjoshi — Mon, 28 Mar 2022 15:56:15 GMT

Did you try ordering these catalog items via Service catalog REST API?

Regards,

Sachin

Re: CartJS - Order 2 Items via Inbound Action

Murthy Ch — Mon, 28 Mar 2022 16:06:29 GMT

@Brian Lancaster

I've tried something similar to your scenario which added me two different catalogs into cart and one request

for (i = 0; i < 2; i++) { 
var cart = new sn_sc.CartJS();
if(i==0)
{
var item =
{
'sysparm_id': 'd66518691ba10910558d639bbc4bcbc0',
'sysparm_quantity': '1',
'variables':{
'	details1': 'at_and_t_mobility', 
}};
}
else
{
var item =
{
'sysparm_id': 'a9b30d601b7a3410558d639bbc4bcb3f',
'sysparm_quantity': '1',
'variables':{
'testing': 'at_a', 
}};
}
var cartDetails = cart.addToCart(item);
gs.info(JSON.stringify(cartDetails));
}
var cartDetails = cart.orderNow(item);
gs.info(cartDetails);

Cart screenshot:

Request Screenshot:

Hope it helps,

Thanks,

Murthy

Re: CartJS - Order 2 Items via Inbound Action

brianlan25 — Mon, 28 Mar 2022 16:32:02 GMT

Thanks this worked preictally with one minor tweak. I had to use cart.submitOrder(item). I'm guessing it has something to do with having two step checkout turned on.

Re: CartJS - Order 2 Items via Inbound Action

eduardo gushike — Fri, 05 May 2023 19:50:23 GMT

Hi guys!
Thank you so much @Murthy Ch I got the solution because of you! I was also having problems using CartJS, my solution was like this: