question Generate Word / PDF Letters in Developer forum

Generate Word / PDF Letters

jaybhavsar1008 — Thu, 09 Feb 2017 20:05:28 GMT

Afternoon All,

I have a requirement where need to generate a Word / PDF format letter based on a record. We are using a custom table to record requests created by the users. The letter will kind of like a official letter template with organization's letter head as well. Is there any out of box feature which can be used to achieve the requirement?

Thanks!

Jay

Re: Generate Word / PDF Letters

Joe McCarty1 — Mon, 13 Feb 2017 02:05:52 GMT

Have you looked at the PDF generator plugin (PDF Generation in Geneva )

There are also a number of other solutions on share (ServiceNow ShareNow Portal )

The first one sounds like your use case though and is an available plugin vs custom solution.

Re: Generate Word / PDF Letters

M_rio Rui Castr — Thu, 04 Jun 2020 12:50:28 GMT

Hello Jay,

I don't believe you have an OOTB feature that will allow you to do that. PDF should be fine(ish) but not Word.

If you are still looking for an export functionality for Word, Excel and PPT, you might wanna have a look at the following article: https://community.servicenow.com/community?id=community_article&sys_id=35679790db1bcc90414eeeb5ca9619a7

Kind regards,

MRC

Re: Generate Word / PDF Letters

chitra11 — Thu, 29 Apr 2021 10:37:04 GMT

Hi Joe,

Did you got a solution for generating letter in word. i am also looking for similar solution

Re: Generate Word / PDF Letters

chitra11 — Fri, 30 Apr 2021 02:55:28 GMT

Hi jay,

Did u manage to generate word and pdf letters? Please help how you acheived?