https://www.servicenow.com/community/developer-forum/how-to-remove-quot-post-a-question-quot-in-knowledge-base/m-p/2225736#M877720 <P><STRONG>How to remove "Post a Question" in Knowledge Base</STRONG></P><P></P><P><span class="lia-inline-image-display-wrapper" image-alt="find_real_file.png"><img src="https://www.servicenow.com/community/image/serverpage/image-id/81865iA4CDF4F5F5B56E66/image-size/large?v=v2&amp;px=999" role="button" title="find_real_file.png" alt="find_real_file.png" /></span></P> Wed, 13 Dec 2017 18:29:58 GMT Kishore8 2017-12-13T18:29:58Z https://www.servicenow.com/community/developer-forum/how-to-remove-quot-post-a-question-quot-in-knowledge-base/m-p/2225736#M877720 <P><STRONG>How to remove "Post a Question" in Knowledge Base</STRONG></P><P></P><P><span class="lia-inline-image-display-wrapper" image-alt="find_real_file.png"><img src="https://www.servicenow.com/community/image/serverpage/image-id/81865iA4CDF4F5F5B56E66/image-size/large?v=v2&amp;px=999" role="button" title="find_real_file.png" alt="find_real_file.png" /></span></P> Wed, 13 Dec 2017 18:29:58 GMT https://www.servicenow.com/community/developer-forum/how-to-remove-quot-post-a-question-quot-in-knowledge-base/m-p/2225736#M877720 Kishore8 2017-12-13T18:29:58Z https://www.servicenow.com/community/developer-forum/how-to-remove-quot-post-a-question-quot-in-knowledge-base/m-p/2225737#M877721 <P>Can you give me the page name? I am trying to find this page in my test instance</P><BR /> Wed, 13 Dec 2017 18:56:30 GMT https://www.servicenow.com/community/developer-forum/how-to-remove-quot-post-a-question-quot-in-knowledge-base/m-p/2225737#M877721 johansec 2017-12-13T18:56:30Z https://www.servicenow.com/community/developer-forum/how-to-remove-quot-post-a-question-quot-in-knowledge-base/m-p/2225738#M877722 <P>You need to disable Social Q&amp;A in the knowledge bases. Go to Knowledge &gt; Administration &gt; Knowledge Bases. Open each knowledge base record and uncheck "Enable social questions and answers."</P><BR /> Wed, 13 Dec 2017 19:02:48 GMT https://www.servicenow.com/community/developer-forum/how-to-remove-quot-post-a-question-quot-in-knowledge-base/m-p/2225738#M877722 Tim Deniston 2017-12-13T19:02:48Z https://www.servicenow.com/community/developer-forum/how-to-remove-quot-post-a-question-quot-in-knowledge-base/m-p/2225739#M877723 <P>Hi,</P><BR /><P></P><BR /><P><span class="lia-inline-image-display-wrapper" image-alt="find_real_file.png"><img src="https://www.servicenow.com/community/image/serverpage/image-id/81864iEF3DE2D77B20D37D/image-size/large?v=v2&amp;px=999" role="button" title="find_real_file.png" alt="find_real_file.png" /></span></P><BR /><P>Dev19708</P><BR /><P>Users id: &nbsp; <STRONG> <A title=" linked" class="formlink linked" href="https://dev19708.service-now.com/sys_user.do?sys_id=cb7f48bcdbcb0300da14d740cf96198f&amp;sysparm_record_target=sys_user&amp;sysparm_record_row=2&amp;sysparm_record_rows=592&amp;sysparm_record_list=ORDERBYDESCsys_updated_on" style="color: #343d47; background-position: initial; font-family: SourceSansPro, 'Helvetica Neue', Arial; font-size: 13px;">harsh.k</A></STRONG></P><BR /><P><STRONG>Password: welcome.</STRONG></P><BR /> Wed, 13 Dec 2017 19:04:04 GMT https://www.servicenow.com/community/developer-forum/how-to-remove-quot-post-a-question-quot-in-knowledge-base/m-p/2225739#M877723 Kishore8 2017-12-13T19:04:04Z https://www.servicenow.com/community/developer-forum/how-to-remove-quot-post-a-question-quot-in-knowledge-base/m-p/2225740#M877724 <P>i have done that.but is not working.</P><BR /><P></P><BR /><P><span class="lia-inline-image-display-wrapper" image-alt="find_real_file.png"><img src="https://www.servicenow.com/community/image/serverpage/image-id/81868i80EDAF446C1EC9B5/image-size/large?v=v2&amp;px=999" role="button" title="find_real_file.png" alt="find_real_file.png" /></span></P><BR /><P></P><BR /><P></P><BR /><P><span class="lia-inline-image-display-wrapper" image-alt="find_real_file.png"><img src="https://www.servicenow.com/community/image/serverpage/image-id/81863iF989FFFA987FBA73/image-size/large?v=v2&amp;px=999" role="button" title="find_real_file.png" alt="find_real_file.png" /></span></P><BR /> Wed, 13 Dec 2017 19:06:17 GMT https://www.servicenow.com/community/developer-forum/how-to-remove-quot-post-a-question-quot-in-knowledge-base/m-p/2225740#M877724 Kishore8 2017-12-13T19:06:17Z https://www.servicenow.com/community/developer-forum/how-to-remove-quot-post-a-question-quot-in-knowledge-base/m-p/2225741#M877725 <P>Was it done for ALL of the knowledge bases? </P><BR /> Wed, 13 Dec 2017 19:07:17 GMT https://www.servicenow.com/community/developer-forum/how-to-remove-quot-post-a-question-quot-in-knowledge-base/m-p/2225741#M877725 Tim Deniston 2017-12-13T19:07:17Z https://www.servicenow.com/community/developer-forum/how-to-remove-quot-post-a-question-quot-in-knowledge-base/m-p/2225742#M877726 <P>yes, it should not be visible any where , any knowledge base</P><BR /> Wed, 13 Dec 2017 19:11:12 GMT https://www.servicenow.com/community/developer-forum/how-to-remove-quot-post-a-question-quot-in-knowledge-base/m-p/2225742#M877726 Kishore8 2017-12-13T19:11:12Z https://www.servicenow.com/community/developer-forum/how-to-remove-quot-post-a-question-quot-in-knowledge-base/m-p/2225743#M877727 <P><STRONG style="font-size: 12.6px; font-family: arial, sans-serif; color: #999999;"><A title="" _jive_internal="true" class="jive-username-link jiveTT-hover-user" data-avatarid="7676" data-externalid="" data-presence="null" data-userid="3017" data-username="tdeniston" href="https://www.servicenow.com/community?id=community_user_profile&amp;user=83e0da61db981fc09c9ffb651f961917" style="padding: 0 3px 0 0; font-weight: inherit; font-style: inherit; font-size: 1.1em; font-family: inherit; color: #3778c7;">Tim Deniston</A></STRONG> suggestion does work. </P><BR /><P><span class="lia-inline-image-display-wrapper" image-alt="find_real_file.png"><img src="https://www.servicenow.com/community/image/serverpage/image-id/81859i8FDD5BB24A7D2D21/image-size/large?v=v2&amp;px=999" role="button" title="find_real_file.png" alt="find_real_file.png" /></span></P><BR /> Wed, 13 Dec 2017 19:14:13 GMT https://www.servicenow.com/community/developer-forum/how-to-remove-quot-post-a-question-quot-in-knowledge-base/m-p/2225743#M877727 johansec 2017-12-13T19:14:13Z https://www.servicenow.com/community/developer-forum/how-to-remove-quot-post-a-question-quot-in-knowledge-base/m-p/2225744#M877728 <P><span class="lia-inline-image-display-wrapper" image-alt="find_real_file.png"><img src="https://www.servicenow.com/community/image/serverpage/image-id/81869iCE57EF5373DF0364/image-size/large?v=v2&amp;px=999" role="button" title="find_real_file.png" alt="find_real_file.png" /></span></P><BR /> Wed, 13 Dec 2017 19:16:46 GMT https://www.servicenow.com/community/developer-forum/how-to-remove-quot-post-a-question-quot-in-knowledge-base/m-p/2225744#M877728 johansec 2017-12-13T19:16:46Z https://www.servicenow.com/community/developer-forum/how-to-remove-quot-post-a-question-quot-in-knowledge-base/m-p/2225745#M877729 <P>Thanks Corey, it is working fine.</P><BR /><P>Thanks. </P><BR /><P></P><BR /><P></P><BR /><P>Can we able to make comments box &nbsp; mandatory in KB Article. &nbsp; when i click on "NO" button in Helpful</P><BR /><P></P><BR /><P><span class="lia-inline-image-display-wrapper" image-alt="find_real_file.png"><img src="https://www.servicenow.com/community/image/serverpage/image-id/81866iE56D0E34F07EEC1E/image-size/large?v=v2&amp;px=999" role="button" title="find_real_file.png" alt="find_real_file.png" /></span></P><BR /> Wed, 13 Dec 2017 19:27:47 GMT https://www.servicenow.com/community/developer-forum/how-to-remove-quot-post-a-question-quot-in-knowledge-base/m-p/2225745#M877729 Kishore8 2017-12-13T19:27:47Z https://www.servicenow.com/community/developer-forum/how-to-remove-quot-post-a-question-quot-in-knowledge-base/m-p/2225746#M877730 <P>I did that but the post a question still shows up for ITIL folks</P> Wed, 17 Oct 2018 15:12:00 GMT https://www.servicenow.com/community/developer-forum/how-to-remove-quot-post-a-question-quot-in-knowledge-base/m-p/2225746#M877730 John Vo1 2018-10-17T15:12:00Z