question How to prevent Info messages from disappearing after a few seconds in Service Portal ? in Developer forum

How to prevent Info messages from disappearing after a few seconds in Service Portal ?

Mihir Mohanta — Tue, 08 Aug 2017 09:49:58 GMT

After submitting a request in Service Portal one info message is displayed at the top .That message is disappearing after a few seconds.

How to present disappearing of this message.

I have tried the solutuin provided by the below thread but is still not working.

ananthagowraram — Tue, 08 Aug 2017 10:17:46 GMT

Hi Mihir,

Try adding timeout function by copying "SC Catalog Item" widget from sc_cat_item page.

1) add timeout in main function like below

function ($scope, $http, spUtil, nowAttachmentHandler, $rootScope, $sanitize, $window, $sce, i18n, $timeout, $log, spAriaUtil,$timeout) {

2) Add below set of line in client script(at the end)

$timeout(function(){

},3000);

Regards

Anantha Gowraram

Mihir Mohanta — Tue, 08 Aug 2017 10:35:33 GMT

Thanks Anantha,

Added $timeout as mentioned by you on this widget. But still info message is disappearing after few secs.

Any idea where it is defined to disappear info message in Service Portal after some time ?

Raju Koyagura — Sat, 07 Oct 2017 01:55:30 GMT

Sarah15 — Fri, 09 Nov 2018 15:45:51 GMT

Service Catalog Properties