question Make assessment questions dependent on each other? in Developer forum

Make assessment questions dependent on each other?

MeherShanti1 — Wed, 29 Aug 2018 12:39:03 GMT

I have a set of 23 assessment questions, some are yes/no and some are multiple choice, some are radio buttons.

Reqmnt1:
Say we have questions 1, 2, 3, 4, 5.
if answer to 1 is yes, only then 2 and 3 should be displayed.

Reqmnt2:
Say 3 has 5 options a,b,c,d,e.
if c/d are chosen, then value for 4 and 5 should be defaulted to one of their options respectively.

challenge with reqmnt 1 is, only one of the questions 2/3 are being displayed as expected, not both.

challenge with reqmnt 2:
- for starters, am not quite sure how to achieve this? Am talking about these validations on the assessments UI page.
any suggestions please?

TIA!

Regards,
Meher.

Re: Make assessment questions dependent on each other?

sabrinaethr — Thu, 30 Aug 2018 04:09:59 GMT

Requirement 1

This is possible when you're setting up the questions via the Designer. For each of the Questions that are dependent on a previous question, click on the gear icon to the far right, which will open up the properties for the field. Then on the bottom, you should be able to switch from the field properties to the Dependency tab. Select Question 1 in the Displayed When field and the Yes in the next field. You have to do this on both Questions 2 and 3. It sounds like you have it only setup on Question 2.

Re: Make assessment questions dependent on each other?

sabrinaethr — Thu, 30 Aug 2018 04:12:34 GMT

Can you explain a bit more about Requirement 2 - what do you mean by defaulted to an option? What type of question is #3; choice, multiple selection?

Re: Make assessment questions dependent on each other?

MeherShanti1 — Mon, 17 Sep 2018 10:58:44 GMT

Thank you Sabrina.

My problem was - if I have more than one question depend on the output of a certain question, the output was inconsistent.

For ex: if value 'not known' is chosen for question A. then questions B and C should be hidden. however, sometimes A is hidden and B is not; and sometimes the other way around.

Anyway, the requirement is parked for now, I hope I ll resolve this soon enough.

Apologize the delayed response, we were in an upgrade.

Re: Make assessment questions dependent on each other?

MeherShanti1 — Mon, 17 Sep 2018 11:01:14 GMT

If I can rephrase that, imagine a multiple choice question - say checkbox, which has different options and 'none'. so if the user selects 'none', he should not be allowed to check any of the other options on the same question. Still not sure how to achieve this.

Re: Make assessment questions dependent on each other?

nandu-a — Fri, 18 Oct 2024 05:03:38 GMT

Anyone has a solution to this now ?
Did we have anything that solves this in any recent upgrades

Re: Make assessment questions dependent on each other?

SruthiS — Wed, 12 Feb 2025 06:34:32 GMT

Hi any luck on this, doesn't seem to be a rare use case but didn't find any solution to this on ServiceNow recent upgrades either.