question Error: Cannot find module '../build/Release/keytar.node' in Developer forum

Error: Cannot find module '../build/Release/keytar.node'

Tommy Jensen — Sun, 20 Nov 2022 12:02:23 GMT

I am trying to setup the CLI for component development and get the infamous error "keytar module" not found.

Can someone tell me the exact solution to this problem ?

Running on MacOs Monterey 12.6 (M2)
Node: 12.16.1
NPM: 6.13.4

SNC-CLI 1.1.0 from the store.

I am using NVM as Node js manager and HAVE switch to 12.16.1 before I installed the cli and added the extension.

Re: Error: Cannot find module '../build/Release/keytar.node'

Tommy Jensen — Wed, 23 Nov 2022 09:41:21 GMT

Nobody ?

I find it extremely weird that this is not just working straight away since ServiceNow themself is an Apple house using Macs.

Re: Error: Cannot find module '../build/Release/keytar.node'

Gary Fawcett1 — Wed, 30 Nov 2022 01:48:38 GMT

Sorry getting the same issue on windows 10, if I can find an answer I will reply here 🙂

Re: Error: Cannot find module '../build/Release/keytar.node'

Gary Fawcett1 — Thu, 01 Dec 2022 00:51:15 GMT

Tommy, can you confirm you get this when you type 'now-cli --version'

node:internal/modules/cjs/loader:998 throw err; ^ Error: Cannot find module 'keytar' Require stack: - C:\Users\<user_name>\AppData\Roaming\npm\node_modules\@servicenow\cli\node_modules\@servicenow\cli-glide\connection\auth\credential-manager\keytar-synthesizer.js - C:\Users\<user_name>\AppData\Roaming\npm\node_modules\@servicenow\cli\node_modules\@servicenow\cli-glide\connection\auth\credential-manager\index.js - C:\Users\<user_name>\AppData\Roaming\npm\node_modules\@servicenow\cli\node_modules\@servicenow\cli-glide\connection\auth\index.js - C:\Users\<user_name>\AppData\Roaming\npm\node_modules\@servicenow\cli\node_modules\@servicenow\cli-glide\connection\index.js - C:\Users\<user_name>\AppData\Roaming\npm\node_modules\@servicenow\cli\node_modules\@servicenow\cli-glide\index.js - C:\Users\<user_name>\AppData\Roaming\npm\node_modules\@servicenow\cli\src\common\connection-utils.js - C:\Users\<user_name>\AppData\Roaming\npm\node_modules\@servicenow\cli\src\api\index.js - C:\Users\<user_name>\AppData\Roaming\npm\node_modules\@servicenow\cli\src\runner\plugin-factory.js - C:\Users\<user_name>\AppData\Roaming\npm\node_modules\@servicenow\cli\src\runner\index.js - C:\Users\<user_name>\AppData\Roaming\npm\node_modules\@servicenow\cli\src\index.js at Module._resolveFilename (node:internal/modules/cjs/loader:995:15) at Function.resolve (node:internal/modules/cjs/helpers:109:19) at rebuildKeytarBindings (C:\Users\<user_name>\AppData\Roaming\npm\node_modules\@servicenow\cli\node_modules\@servicenow\cli-glide\connection\auth\credential-manager\keytar-synthesizer.js:23:391) at module.exports (C:\Users\<user_name>\AppData\Roaming\npm\node_modules\@servicenow\cli\node_modules\@servicenow\cli-glide\connection\auth\credential-manager\keytar-synthesizer.js:23:610) at Object.<anonymous> (C:\Users\<user_name>\AppData\Roaming\npm\node_modules\@servicenow\cli\node_modules\@servicenow\cli-glide\connection\auth\credential-manager\index.js:23:202) at Module._compile (node:internal/modules/cjs/loader:1159:14) at Module._extensions..js (node:internal/modules/cjs/loader:1213:10) at Module.load (node:internal/modules/cjs/loader:1037:32) at Module._load (node:internal/modules/cjs/loader:878:12) at Module.require (node:internal/modules/cjs/loader:1061:19) { code: 'MODULE_NOT_FOUND', requireStack: [ 'C:\\Users\\<user_name>\\AppData\\Roaming\\npm\\node_modules\\@servicenow\\cli\\node_modules\\@servicenow\\cli-glide\\connection\\auth\\credential-manager\\keytar-synthesizer.js', 'C:\\Users\\<user_name>\\AppData\\Roaming\\npm\\node_modules\\@servicenow\\cli\\node_modules\\@servicenow\\cli-glide\\connection\\auth\\credential-manager\\index.js', 'C:\\Users\\<user_name>\\AppData\\Roaming\\npm\\node_modules\\@servicenow\\cli\\node_modules\\@servicenow\\cli-glide\\connection\\auth\\index.js', 'C:\\Users\\<user_name>\\AppData\\Roaming\\npm\\node_modules\\@servicenow\\cli\\node_modules\\@servicenow\\cli-glide\\connection\\index.js', 'C:\\Users\\<user_name>\\AppData\\Roaming\\npm\\node_modules\\@servicenow\\cli\\node_modules\\@servicenow\\cli-glide\\index.js', 'C:\\Users\\<user_name>\\AppData\\Roaming\\npm\\node_modules\\@servicenow\\cli\\src\\common\\connection-utils.js', 'C:\\Users\\<user_name>\\AppData\\Roaming\\npm\\node_modules\\@servicenow\\cli\\src\\api\\index.js', 'C:\\Users\\<user_name>\\AppData\\Roaming\\npm\\node_modules\\@servicenow\\cli\\src\\runner\\plugin-factory.js', 'C:\\Users\\<user_name>\\AppData\\Roaming\\npm\\node_modules\\@servicenow\\cli\\src\\runner\\index.js', 'C:\\Users\\<user_name>\\AppData\\Roaming\\npm\\node_modules\\@servicenow\\cli\\src\\index.js' ] } Node.js v18.12.1

Re: Error: Cannot find module '../build/Release/keytar.node'

Tommy Jensen — Sun, 04 Dec 2022 06:48:24 GMT

Something like that yes.

But after several install/uninstall it suddenly seemed to work. But If I download the sample repository and try to run that I get compile errors. A clean new project seemed to work though I did not try to deploy it I only ran it locally.

I suspect the problem is nvm. I use nvm as I want to be able to use different node versions.

I think the trick that made it work for me was when I set the default node version in nvm to 12.16.1. Because what happned was everytime I closed a terminal and opened it again the node version was set back to the latest node version and I had to use nvm to set it to 12.16.1 so maybe this occurs also when the cli command executes something.

So @ServceNow please make this cli work with the latest node version. And KEEP it updated.

Re: Error: Cannot find module '../build/Release/keytar.node'

Tommy Jensen — Sun, 04 Dec 2022 08:20:06 GMT

I created an idea, please vote if you would like thge CLI to be updated faster to support current Nodejs versions.

https://support.servicenow.com/now?id=view_idea&sysparm_idea_id=7d34d9bddb2b9dd0e3a1c4be1396190e&sysparm_idea_table=x_snc_com_ideation_idea&sysparm_module_id=enhancement_requests

Re: Error: Cannot find module '../build/Release/keytar.node'

Gary Fawcett1 — Mon, 05 Dec 2022 02:59:16 GMT

Upvoted, lets see what happens?

Re: Error: Cannot find module '../build/Release/keytar.node'

j_15 — Fri, 17 Feb 2023 08:53:50 GMT

I was able to get rid of this issue by installing the CLI via npm:

npm i -g @Servicenow_1/cli