https://www.servicenow.com/community/developer-forum/va-catalog-item-links-open-in-virtual-agent-popup-content/m-p/2468696#M963730 <P>Hi Team,</P><P>&nbsp;</P><P>My catalog item links open in the browser with the below links.</P><P>&nbsp;</P><P><A href="https://myinstance.service-now.com/now/virtual-agent/content/catalog/65c81246dbee3bc0448880e239961961/9d96d036db64f4107d37bb1a689619d3/09d3dab587f421106995a6c73cbb3548/55e4deb587b821106995a6c73cbb352a/81d3967587b821106995a6c73cbb3589/ask_genius_helpful/?referrer=popup&amp;engagement_channel=va" target="_blank" rel="nofollow noopener noreferrer">https://myinstance.service-now.com/now/virtual-agent/content/catalog/65c81246dbee3bc0448880e23996196...</A></P><P>&nbsp;</P><P>How can I make sure that it opens in the Service portal or the portal configured for my org?</P> Sun, 05 Feb 2023 08:52:17 GMT Khanna Ji 2023-02-05T08:52:17Z https://www.servicenow.com/community/developer-forum/va-catalog-item-links-open-in-virtual-agent-popup-content/m-p/2468696#M963730 <P>Hi Team,</P><P>&nbsp;</P><P>My catalog item links open in the browser with the below links.</P><P>&nbsp;</P><P><A href="https://myinstance.service-now.com/now/virtual-agent/content/catalog/65c81246dbee3bc0448880e239961961/9d96d036db64f4107d37bb1a689619d3/09d3dab587f421106995a6c73cbb3548/55e4deb587b821106995a6c73cbb352a/81d3967587b821106995a6c73cbb3589/ask_genius_helpful/?referrer=popup&amp;engagement_channel=va" target="_blank" rel="nofollow noopener noreferrer">https://myinstance.service-now.com/now/virtual-agent/content/catalog/65c81246dbee3bc0448880e23996196...</A></P><P>&nbsp;</P><P>How can I make sure that it opens in the Service portal or the portal configured for my org?</P> Sun, 05 Feb 2023 08:52:17 GMT https://www.servicenow.com/community/developer-forum/va-catalog-item-links-open-in-virtual-agent-popup-content/m-p/2468696#M963730 Khanna Ji 2023-02-05T08:52:17Z https://www.servicenow.com/community/developer-forum/va-catalog-item-links-open-in-virtual-agent-popup-content/m-p/2499362#M974229 <P>This is expected behavior from the Tokyo version.<BR /><SPAN>To get the previous behavior, change the system property: glide.sc.va.render_type.legacy to "true".</SPAN><BR /><BR /><SPAN><A href="https://docs.servicenow.com/bundle/utah-servicenow-platform/page/product/service-catalog-management/concept/request-topic-blocks-va.html" target="_blank">https://docs.servicenow.com/bundle/utah-servicenow-platform/page/product/service-catalog-management/concept/request-topic-blocks-va.html</A></SPAN></P> Wed, 08 Mar 2023 11:57:23 GMT https://www.servicenow.com/community/developer-forum/va-catalog-item-links-open-in-virtual-agent-popup-content/m-p/2499362#M974229 Ravi Kiran6 2023-03-08T11:57:23Z