question Re: Cannot save scripts anymore: Transpilation memory limit exceeded in Developer forum

Cannot save scripts anymore: Transpilation memory limit exceeded

dagu — Mon, 10 Apr 2023 07:16:18 GMT

Hi All,

I am not any longer able to save any scripts in my PDI (since three days). It doesn't matter if it is a UI Policy, Client Script, Business Rule etc.

I always get the error message: "Could not save record because of a compile error: Transpilation memory limit exceeded. Aborted at: 34652.83K, Limit: 32768K Attempt re-running script or reducing script size."

It occured the first time has I copied a - I guess too - long script into the scripting editor.

I already refreshed my PDI. But the message stays.

Does someone have an idea what the problem is or how I could fix it?

Thanks,

Regards,

David

Re: Cannot save scripts anymore: Transpilation memory limit exceeded

Tony Chatfield1 — Mon, 10 Apr 2023 22:14:24 GMT

Hi, very odd indeed, are you still able to save other 'data' type records?

Perhaps try clearing system cache and see if that helps?

Re: Cannot save scripts anymore: Transpilation memory limit exceeded

dagu — Fri, 14 Apr 2023 07:23:30 GMT

After my PDI was hibernating, saving scripts is working again. I guess something was still in the cache, but could not try to manual clear the system cache since it was working again.

Re: Cannot save scripts anymore: Transpilation memory limit exceeded

paki — Wed, 26 Apr 2023 15:09:58 GMT

clearing the cache with cache.do doesn't work for this problem. I've the same error.

Re: Cannot save scripts anymore: Transpilation memory limit exceeded

oussama — Tue, 09 May 2023 08:54:58 GMT

Same here.
Clearing the cache dosn't fix the problem 😰

Re: Cannot save scripts anymore: Transpilation memory limit exceeded

ceskie — Tue, 09 May 2023 11:31:26 GMT

We are experiencing the same error after installing utah patch2

Re: Cannot save scripts anymore: Transpilation memory limit exceeded

paki — Wed, 10 May 2023 12:15:45 GMT

you have to create a HI Ticket

they will name you a property you have to insert manually in sys_properties

it solved our problem, so need to dig further on your side (we wasted too much time on this ourselves)

Re: Cannot save scripts anymore: Transpilation memory limit exceeded

chada — Tue, 16 May 2023 00:26:35 GMT

https://support.servicenow.com/kb?id=kb_article_view&sys_kb_id=21209cf9936225905736b25d6cba10ac

This is a known issue common after upgrading to Utah

Re: Cannot save scripts anymore: Transpilation memory limit exceeded

diegobermudez — Thu, 18 May 2023 17:15:17 GMT

Hi, I´m a partner user and cannot access to this article. Does it offer a solution? Can you share it? We have reaised a case to support but having a 10 member´s team stopped working in our dev environment

Re: Cannot save scripts anymore: Transpilation memory limit exceeded

chada — Fri, 19 May 2023 17:20:30 GMT

Hello Diego,

Because this article is customer only, I cannot share the contents within this open forum, however, if you can pass along your open case # to me, I'd be happy to post the information in the case for your review.

Re: Cannot save scripts anymore: Transpilation memory limit exceeded

Richard Aitchis — Tue, 13 Jun 2023 09:23:42 GMT

Hi, I'm currently implementing a custom application for customer and we are seeing this problem happen all the time on their dev instance - started about 2 weeks ago. We believe it is causing quite a bit of instability in the instance - for example business rules are only firing intermittently.

The instance is Utah patch 2
As a partner we can't get access to this support article. I've asked the customer to raise a ticket and try see what this article says, no response as yet

But this is really impacting on the project - so if there's anything than can be shared as to what the issue is or when it will be fixed that would useful.

Regards

Richard Aitchison

Re: Cannot save scripts anymore: Transpilation memory limit exceeded

oussama — Tue, 13 Jun 2023 10:37:15 GMT

Hello Richard,

In our case, the issue appeared intermittently and I didn't encounter the problem since upgrading to glide-utah-12-21-2022__patch2-03-30-2023
But here is what the support agent suggested:

Please find the below details.:

1. The global transpilation memory threshold is controlled by the 'com.glide.script.swc.global_memory_threshold_in_kb' property. This threshold determines the maximum amount of memory that can be used by all transpilation processes running in the instance at a given time. The default value of this property is 32768 KB (32 MB).

We have known problem PRB1641324 makes it appear as if there is a memory leak, but it is not an actual memory leak, only the global usage "counter" is stuck each time the local (transaction level) limit is reached. The actual memory is being freed. But, once the counter reaches the global limit, you get the error anyway, even when trying to save small scripts.

2. The transaction level threshold is controlled by the 'com.glide.script.swc.memory_threshold_in_kb' property. This threshold specifies the maximum script size that can be transpiled in a single transaction. The default value of this property is 16384 KB (16 MB). When a script exceeds this limit, the transpilation process fails, and the "Transpilation Memory Exceeded" error is thrown. Reducing the script size below the set threshold will allow the script to run without failure.

Considering the above, you may only increase the global one and be wary of not saving large scripts ( larger than 16MB) to avoid hitting the local limit or simply increase both.

For a temporary workaround, and only until we can get a proper fix for PRB1641324, I would suggest increasing both:

com.glide.script.swc.memory_threshold_in_kb = 32768
com.glide.script.swc.global_memory_threshold_in_kb = 131072

Hope it helps,
Peace.

Re: Cannot save scripts anymore: Transpilation memory limit exceeded

Richard Aitchis — Tue, 13 Jun 2023 10:51:39 GMT

Many thanks and really useful.
I've just checked the sys_properties on the instance and neither of those properties exist. So is it just a case of creating them to override the default values?
We are currently running glide-utah-12-21-2022__patch2-03-30-2023

Re: Cannot save scripts anymore: Transpilation memory limit exceeded

milenapsako — Mon, 03 Nov 2025 09:06:38 GMT

com.glide.script.swc. global_memory_threshold_in_kb system property - check value of this property, maybe you need to higher value