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    <title>post Link Generator in use in Employee Slate and Employee Center blog</title>
    <link>https://www.servicenow.com/community/employee-slate-and-employee/link-generator-in-use/ba-p/3410663</link>
    <description>&lt;P&gt;Now that we've &lt;A href="https://www.servicenow.com/community/employee-center-blog/setting-up-a-generated-link-in-link-generator/ba-p/3410649" target="_blank" rel="noopener"&gt;set up a Generated Link&lt;/A&gt; in Link Generator, let's take a look at some ways to use it.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I &lt;A href="https://www.servicenow.com/community/employee-center-blog/favorites-content-types-requests/ba-p/3409437" target="_blank" rel="noopener"&gt;talked about Content Types&lt;/A&gt; in a prior post. One of the types in there was Content Item records in the sc_cat_item_content table that are tagged as External. The API from Link Generator can be added to these items as the URL to create a new item to point outside the platform.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="MikeS1_0-1761155562330.png" style="width: 999px;"&gt;&lt;img src="https://www.servicenow.com/community/image/serverpage/image-id/478308i90F613726B6718DE/image-size/large?v=v2&amp;amp;px=999" role="button" title="MikeS1_0-1761155562330.png" alt="MikeS1_0-1761155562330.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;That created item can then be tied to a Taxonomy Topic through Connected Content.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="MikeS1_1-1761155562331.png" style="width: 999px;"&gt;&lt;img src="https://www.servicenow.com/community/image/serverpage/image-id/478309i38B4519E1652D560/image-size/large?v=v2&amp;amp;px=999" role="button" title="MikeS1_1-1761155562331.png" alt="MikeS1_1-1761155562331.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;It would then be thrown into the mix with other catalog items and can be featured if needed.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="MikeS1_2-1761155562333.png" style="width: 999px;"&gt;&lt;img src="https://www.servicenow.com/community/image/serverpage/image-id/478310i8287C9A8A3EBDF4D/image-size/large?v=v2&amp;amp;px=999" role="button" title="MikeS1_2-1761155562333.png" alt="MikeS1_2-1761155562333.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Another way of using this is through a Quick Link on a Topic page. These links show up to the right of the primary content widget when the Topic page is rendered.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="MikeS1_3-1761155562333.png" style="width: 999px;"&gt;&lt;img src="https://www.servicenow.com/community/image/serverpage/image-id/478311i8BBFC4FD70D9511A/image-size/large?v=v2&amp;amp;px=999" role="button" title="MikeS1_3-1761155562333.png" alt="MikeS1_3-1761155562333.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;You would add a new Quick Link to the Topic and select the Content type of External link. This uncovers the field of the same name on the right side of the page.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="MikeS1_4-1761155562334.png" style="width: 999px;"&gt;&lt;img src="https://www.servicenow.com/community/image/serverpage/image-id/478312i9BEA13FB952C1A5F/image-size/large?v=v2&amp;amp;px=999" role="button" title="MikeS1_4-1761155562334.png" alt="MikeS1_4-1761155562334.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Add a new External link and set it up with the Generated Link API as the URL. This field allows just the API, but you'll run into others that require a fully formatted URL and you'll need to include the instance name there.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="MikeS1_5-1761155562334.png" style="width: 999px;"&gt;&lt;img src="https://www.servicenow.com/community/image/serverpage/image-id/478313iD55914AEDB067C9D/image-size/large?v=v2&amp;amp;px=999" role="button" title="MikeS1_5-1761155562334.png" alt="MikeS1_5-1761155562334.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Once that's complete, a new Quick Link will show up on the right side of the Topic page and open our Search Page link in a new browser tab.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="MikeS1_6-1761155562336.png" style="width: 999px;"&gt;&lt;img src="https://www.servicenow.com/community/image/serverpage/image-id/478315i4FC9E9AD77E8B9B3/image-size/large?v=v2&amp;amp;px=999" role="button" title="MikeS1_6-1761155562336.png" alt="MikeS1_6-1761155562336.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Wed, 22 Oct 2025 17:56:19 GMT</pubDate>
    <dc:creator>Mike S1</dc:creator>
    <dc:date>2025-10-22T17:56:19Z</dc:date>
    <item>
      <title>Link Generator in use</title>
      <link>https://www.servicenow.com/community/employee-slate-and-employee/link-generator-in-use/ba-p/3410663</link>
      <description>&lt;P&gt;Now that we've &lt;A href="https://www.servicenow.com/community/employee-center-blog/setting-up-a-generated-link-in-link-generator/ba-p/3410649" target="_blank" rel="noopener"&gt;set up a Generated Link&lt;/A&gt; in Link Generator, let's take a look at some ways to use it.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I &lt;A href="https://www.servicenow.com/community/employee-center-blog/favorites-content-types-requests/ba-p/3409437" target="_blank" rel="noopener"&gt;talked about Content Types&lt;/A&gt; in a prior post. One of the types in there was Content Item records in the sc_cat_item_content table that are tagged as External. The API from Link Generator can be added to these items as the URL to create a new item to point outside the platform.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="MikeS1_0-1761155562330.png" style="width: 999px;"&gt;&lt;img src="https://www.servicenow.com/community/image/serverpage/image-id/478308i90F613726B6718DE/image-size/large?v=v2&amp;amp;px=999" role="button" title="MikeS1_0-1761155562330.png" alt="MikeS1_0-1761155562330.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;That created item can then be tied to a Taxonomy Topic through Connected Content.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="MikeS1_1-1761155562331.png" style="width: 999px;"&gt;&lt;img src="https://www.servicenow.com/community/image/serverpage/image-id/478309i38B4519E1652D560/image-size/large?v=v2&amp;amp;px=999" role="button" title="MikeS1_1-1761155562331.png" alt="MikeS1_1-1761155562331.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;It would then be thrown into the mix with other catalog items and can be featured if needed.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="MikeS1_2-1761155562333.png" style="width: 999px;"&gt;&lt;img src="https://www.servicenow.com/community/image/serverpage/image-id/478310i8287C9A8A3EBDF4D/image-size/large?v=v2&amp;amp;px=999" role="button" title="MikeS1_2-1761155562333.png" alt="MikeS1_2-1761155562333.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Another way of using this is through a Quick Link on a Topic page. These links show up to the right of the primary content widget when the Topic page is rendered.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="MikeS1_3-1761155562333.png" style="width: 999px;"&gt;&lt;img src="https://www.servicenow.com/community/image/serverpage/image-id/478311i8BBFC4FD70D9511A/image-size/large?v=v2&amp;amp;px=999" role="button" title="MikeS1_3-1761155562333.png" alt="MikeS1_3-1761155562333.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;You would add a new Quick Link to the Topic and select the Content type of External link. This uncovers the field of the same name on the right side of the page.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="MikeS1_4-1761155562334.png" style="width: 999px;"&gt;&lt;img src="https://www.servicenow.com/community/image/serverpage/image-id/478312i9BEA13FB952C1A5F/image-size/large?v=v2&amp;amp;px=999" role="button" title="MikeS1_4-1761155562334.png" alt="MikeS1_4-1761155562334.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Add a new External link and set it up with the Generated Link API as the URL. This field allows just the API, but you'll run into others that require a fully formatted URL and you'll need to include the instance name there.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="MikeS1_5-1761155562334.png" style="width: 999px;"&gt;&lt;img src="https://www.servicenow.com/community/image/serverpage/image-id/478313iD55914AEDB067C9D/image-size/large?v=v2&amp;amp;px=999" role="button" title="MikeS1_5-1761155562334.png" alt="MikeS1_5-1761155562334.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Once that's complete, a new Quick Link will show up on the right side of the Topic page and open our Search Page link in a new browser tab.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="MikeS1_6-1761155562336.png" style="width: 999px;"&gt;&lt;img src="https://www.servicenow.com/community/image/serverpage/image-id/478315i4FC9E9AD77E8B9B3/image-size/large?v=v2&amp;amp;px=999" role="button" title="MikeS1_6-1761155562336.png" alt="MikeS1_6-1761155562336.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 22 Oct 2025 17:56:19 GMT</pubDate>
      <guid>https://www.servicenow.com/community/employee-slate-and-employee/link-generator-in-use/ba-p/3410663</guid>
      <dc:creator>Mike S1</dc:creator>
      <dc:date>2025-10-22T17:56:19Z</dc:date>
    </item>
    <item>
      <title>Re: Link Generator in use</title>
      <link>https://www.servicenow.com/community/employee-slate-and-employee/link-generator-in-use/bc-p/3410905#M229</link>
      <description>&lt;P&gt;Hello,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Thank you for your post. The thing is that I do not see what the benefit of this approach is over directly adding the url of the link.&amp;nbsp;&lt;span class="lia-unicode-emoji" title=":face_with_rolling_eyes:"&gt;🙄&lt;/span&gt;&lt;/P&gt;</description>
      <pubDate>Thu, 23 Oct 2025 05:57:17 GMT</pubDate>
      <guid>https://www.servicenow.com/community/employee-slate-and-employee/link-generator-in-use/bc-p/3410905#M229</guid>
      <dc:creator>pespinar</dc:creator>
      <dc:date>2025-10-23T05:57:17Z</dc:date>
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