https://www.servicenow.com/community/employee-slate-and-employee/trying-to-create-a-model-to-make-sure-users-received-the/m-p/3074248#M10655 <P>Hello All,</P><P>&nbsp;</P><P>In our Business we are trying to remove the action of printing a document for user to sign and receive the equipment ( Laptops, Headsets, Mouse,.. Desktop etc). For that my first thought was to still use Flow Designer to add one more action (sending an email to user to validate and script options ( yes or No). When <STRONG>Yes</STRONG> system can create a document (pdf) with a few relevant fields and the response from the user and close automatically the item. When No send an email to the Line Manager that this is delayed.</P><P>&nbsp;</P><P>I'm reaching you just to check if there is already a solution that is being used and we can adapt to our reality, or just to check several inputs of something that was developed to accommodate this kind of scenarios.</P><P>&nbsp;</P><P>Thanks in advance for your inputs <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Tue, 15 Oct 2024 13:35:33 GMT pedro_antonio 2024-10-15T13:35:33Z https://www.servicenow.com/community/employee-slate-and-employee/trying-to-create-a-model-to-make-sure-users-received-the/m-p/3074248#M10655 <P>Hello All,</P><P>&nbsp;</P><P>In our Business we are trying to remove the action of printing a document for user to sign and receive the equipment ( Laptops, Headsets, Mouse,.. Desktop etc). For that my first thought was to still use Flow Designer to add one more action (sending an email to user to validate and script options ( yes or No). When <STRONG>Yes</STRONG> system can create a document (pdf) with a few relevant fields and the response from the user and close automatically the item. When No send an email to the Line Manager that this is delayed.</P><P>&nbsp;</P><P>I'm reaching you just to check if there is already a solution that is being used and we can adapt to our reality, or just to check several inputs of something that was developed to accommodate this kind of scenarios.</P><P>&nbsp;</P><P>Thanks in advance for your inputs <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Tue, 15 Oct 2024 13:35:33 GMT https://www.servicenow.com/community/employee-slate-and-employee/trying-to-create-a-model-to-make-sure-users-received-the/m-p/3074248#M10655 pedro_antonio 2024-10-15T13:35:33Z