question Customize Employee Center menu title in Employee Slate and Employee Center forum

Customize Employee Center menu title

Devie — Thu, 13 Jan 2022 01:40:52 GMT

I'm currently working on Employee Center for my project.

Based on my project's wireframes, I need to rename 'My Tasks' to a custom one like 'To Dos'. Is there a way to do that in the Employee Center Menu?

All I can see in the "Additional options, JSON format" is this:

	"enable_tasks":{
		"displayValue":"true",
		"value":true
	},

Re: Customize Employee Center menu title

Maik Skoddow — Thu, 13 Jan 2022 03:41:25 GMT

can you please provide a screenshot and URL? At the moment I have no idea where you are.

Kind regards
Maik

Re: Customize Employee Center menu title

Devie — Thu, 13 Jan 2022 03:53:38 GMT

Hi!

I'm working on the /esc portal.

For my service portal settings, please refer to the attached file: esc_service_portal.png

Basically, I'm using the 'Employee Center Menu' as my main menu.

So in the main menu, I have 'My Tasks' menu item which I enabled via the JSON config:

	"enable_tasks":{
		"displayValue":"true",
		"value":true
	},

My question is, is there a way for me to change the menu title. Instead of 'My Tasks', change it to 'My To-do List'?

Re: Customize Employee Center menu title

Maik Skoddow — Thu, 13 Jan 2022 04:14:09 GMT

at the moment the ESC portal is not rendered correctly due to cross-scope problems, but basically the approach for changing labels is described at https://docs.servicenow.com/bundle/rome-platform-administration/page/administer/localization/task/t_DisplayATranslationPrefix.html

If you cannot find a record in the translation table, you have to create one.

Kind regards
Maik

Re: Customize Employee Center menu title

Alex Coope - SN — Mon, 17 Jan 2022 12:56:56 GMT

@Devie,

These should be "MSG" records which are stored in the [sys_ui_message] table. When the I18n debugger is enabled you should see a prefix like this:

^ Taken from the new /ec_dashboard page

So if I want to change "My Tasks" I would change the "message" value for the record that matches the key and the target language I'm interested in updating:

^ My instance has all the language packs installed, hence the number of records.
** Important note, if I would like to change the English, I would need to create an English record with a matching key of "my tasks" and then populate the "message" with the amendment - ergo no need to edit any code in this example.

Checking Japanese to show the translations presenting I see this (with ootb Language Pack translations):

To learn more on how it works, check out our course on NowLearning (once it's back online) available here (we have a specific module on Service portals),

Many thanks,
Kind regards