question New Quick Link In Employee Center Breaks the Widget in Employee Slate and Employee Center forum

New Quick Link In Employee Center Breaks the Widget

tiguin2798 — Tue, 28 May 2024 19:08:51 GMT

I am new to ServiceNow and attempting to add a new quick link for a dashboard to my Employee Center. I reconfigured the 'quick links' new form in dev to include a dashboard selection which I have selected the correct "Upcoming Changes" dashboard. I checked to make sure it wasn't my dashboard permissions and shared with 'admin' and 'itil' roles.

I believe my quick link is configured correctly, however when I add it to the options for 'Employee Center' page in designer it shows no preview is available. If I refresh my Employee Center I receive the following errors.

Any assistance is appreciated for how I can add the link!

Re: New Quick Link In Employee Center Breaks the Widget

James Chun — Tue, 28 May 2024 19:55:53 GMT

Hi @tiguin2798,

Did you create a new choice under Content type field? I don't see the dashboard option in there.

Cheers

Re: New Quick Link In Employee Center Breaks the Widget

tiguin2798 — Wed, 29 May 2024 13:07:10 GMT

@James Chun I did create a new content Type for dashboards and then added another reference field on the form for the "pa_dashboards" table to allow me to pick one of my dashboards as a quick link. Do you know if this is supported?

Re: New Quick Link In Employee Center Breaks the Widget

James Chun — Wed, 29 May 2024 18:53:42 GMT

@tiguin2798- it will not be supported. You can't just create a new field(s) and expect it to work, unfortunately.

In regards to your use case, I would create a Portal page with the dashboards.

Then use the Page Content type in the Quick link which redirects the user to the page created above.