question UI Policy not working properly in Member Feedback forum

UI Policy not working properly

rafaelalves4337 — Thu, 06 Jun 2024 17:13:42 GMT

Team,

I have a simple form with 5 selections, each one show and hide different variables, it's all working fine, but I do have another ui policy inside one if the options for a YES/NO question, if the user select YES it will show a new variable, is select no it will hide, it works fine too, the problem is, if i select NO and change my first selection, to a new option, when i return to the previous option, that variable appears even with NO selected.

UI policy working good here:

This is when I change the options in the menu and return to the previous one in the form:

I created this script trying to force the selection to YES if I change the option, but it's not working.

What am I doing wrong?

Re: UI Policy not working properly

VEEN PRANEETH K — Thu, 06 Jun 2024 17:38:07 GMT

Hi @rafaelalves4337

You can use a simple UI Policy with your dependancy question, it works. It would be better if you change your "Yes or No" choice question to Yes/No Type field. That will help you easier.

Here i made 2 questions Q1 and Q2, with same scenario and i populate the country field only when i select Q1 yes. Even if i switch with Q2 Yes or No options it will not impact.

Feel free to reach me, I can help you on this.

Thanks,

Veena Praneeth

Re: UI Policy not working properly

Dnyaneshwaree — Fri, 07 Jun 2024 12:57:35 GMT

Hello @rafaelalves4337 ,

Instead of any other client script,

You need to add more UI actions in the UI policies for the fields that need to hide (visible = false) for this condition after the existing UI action present for visibility.

You need to add clear value logic in the your all UI policies script in a way that add clear value in false script for the variables that has UI action present below for visibility (visible = true). Means for reverse UI policy that variables should hide.