question Attachment is not getting added from mobile input screen to the record in Field Service Management forum

Attachment is not getting added from mobile input screen to the record

sumanpan — Wed, 23 Nov 2022 01:01:23 GMT

Hi All,

I have created a button(Function) in the mobile app, When it is clicked a input screen opens up with some set of inputs required by the user along with the adding attachment.

Once it is submitted, I am able to get the values from the input fields but the attachment is not copied over to the record. I have used the below function to add the attachment in the form but it did not work.

actionResult.addAttachment("attach", 'incident',gr.getUniqueValue()); //where "attach" is the input name from above screenshot, and "incident" is the table name (Application - FSM)

Please let me know if i am missing anything

Attachment is not getting added from mobile input screen to the record

Hemant19 — Wed, 23 Nov 2022 07:57:10 GMT

Try this.

Re: Attachment is not getting added from mobile input screen to the record

sumanpan — Wed, 23 Nov 2022 23:32:24 GMT

Thanks for you reply, The issue is fixed now, It was a issue with the input variable name.

Re: Attachment is not getting added from mobile input screen to the record

Hemant19 — Thu, 24 Nov 2022 05:05:26 GMT

Hi,

please guide me,it is possible attachment save in custom table .

Re: Attachment is not getting added from mobile input screen to the record

sumanpan — Mon, 28 Nov 2022 23:19:03 GMT

You mean through the above process?

Yes it is possible to save attachment in the custom table

Re: Attachment is not getting added from mobile input screen to the record

Hemant19 — Wed, 07 Dec 2022 05:08:50 GMT

I need help please share me code, in mobile application.

Re: Attachment is not getting added from mobile input screen to the record

Saurabh Singh6 — Mon, 12 Dec 2022 12:21:35 GMT

@Pranav Bhagat Can you please help @Hemant19 with this? He is trying to save an image in a custom table using a Mobile Studio.

Re: Attachment is not getting added from mobile input screen to the record

Zackery Reynold — Mon, 12 Dec 2022 14:48:33 GMT

Can you give me some insight on how you accomplished this? I'm having this exact issue.

Re: Attachment is not getting added from mobile input screen to the record

Hemant19 — Wed, 14 Dec 2022 11:13:30 GMT

actionResult.addAttachment("attach", 'incident',gr.getUniqueValue());

Change gr. getUniqueValue()

Example

var now_gr= new GlideRecord(x_tablename)

actionResult.addAttachment("attach", 'incident',now_gr.getUniqueValue());

Or you can pass sys_id of table

Re: Attachment is not getting added from mobile input screen to the record

mohcine elbah — Thu, 31 Jul 2025 11:27:19 GMT

Hello, is there a way to do this if we have multiple attachment field in the mobile form, and we want to add them to their corresponding field on the table. How to do the mapping ?

Appreciate your help