question Convert DateTime from one time zone to another in scoped App and Global in Field Service Management forum

Convert DateTime from one time zone to another in scoped App and Global

mahesh009 — Tue, 16 Sep 2025 15:27:24 GMT

how can we convert a time from one timezone to another timezone in both scoped applications and global?

Re: Convert DateTime from one time zone to another in scoped App and Global

mahesh009 — Tue, 16 Sep 2025 15:32:46 GMT

function convertDateTimeInGlobal(dateTimeStr, fromTimeZone, toTimeZone) {

    var gDate = new GlideDateTime();

    gDate.setTimeZone(fromTimeZone);

    gDate.setDisplayValue(dateTimeStr);

    gDate.setTimeZone(toTimeZone);

    return String(gDate.getDisplayValue());

}

gs.print(convertDateTimeInGlobal("2025-09-16 12:00:00", "GMT", "IST"));

function convertDateTimeInScopedAPP(dateTimeStr, fromTimeZone, toTimeZone) {

    var scheduleDateinfrTZ = new GlideScheduleDateTime("TZID=" + fromTimeZone + ";" + dateTimeStr);

    var dateTimeInternal = scheduleDateinfrTZ;

    var schedDateintoTz = new GlideScheduleDateTime(dateTimeInternal);

    schedDateintoTz.setTimeZone(toTimeZone);

    /* Return the converted date-time as a string */

    return String(schedDateintoTz);

}

gs.info(convertDateTimeInScopedAPP("2025-09-16 12:00:00", "GMT", "IST"));

Re: Convert DateTime from one time zone to another in scoped App and Global

Ankur Bawiskar — Tue, 16 Sep 2025 15:34:25 GMT

@mahesh009

this will work in both

var now = new GlideDateTime(); gs.info("System Time is " + now); var gsdt = new GlideScheduleDateTime(now); gsdt.setTimeZone("Europe/London"); gs.info("London time is " + gsdt.getGlideDateTime().getDisplayValue());

Global Output

Scoped Output

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Re: Convert DateTime from one time zone to another in scoped App and Global

Ankur Bawiskar — Tue, 16 Sep 2025 15:49:52 GMT

@mahesh009

I also shared a working solution.

As per new community feature you can mark multiple responses as correct.

If my response helped please mark it correct as well so that it benefits future readers.

Re: Convert DateTime from one time zone to another in scoped App and Global

mahesh009 — Tue, 16 Sep 2025 15:56:15 GMT

While this solution converts time from the system's local time zone to another, my approach offers greater flexibility by enabling conversions between any two time zones, regardless of the system timezone