Due Diligence Request Third Party Selection Interface

hsng — Thu, 16 Oct 2025 03:58:34 GMT

Video reference: https://www.youtube.com/watch?v=IE6KJEgRBsM

Scroll to 7 mins mark.

Hi All,

In the DDR stage, a requestors is to select the third party.

That Third Party drop down fields only display the third party name.

We have a problem where literally the third party name is legally the same in multiple countries.
Example Baker LLP (Same legal name in US, China, UK, Malaysia for example).

How can the 3rd party drop down interface be design to allow USERS to select the correct 3rd party?

in aravo/ icertis, we had a feature where we can display third party (Address, country etc) on the side to help users pick the right one... what does ServiceNow offer?

Regards,

Shawn

question Due Diligence Request Third Party Selection Interface in New Vendor Risk Customers forum

Due Diligence Request Third Party Selection Interface