https://www.servicenow.com/community/healthcare-and-life-sciences/extend-the-life-of-your-clinical-devices-with-servicenow/ba-p/2663998 <P><STRONG><SPAN data-contrast="auto"><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Blog launch banner (1000x311).jpg"><img src="https://www.servicenow.com/community/image/serverpage/image-id/289319i69EABE8CD16E486F/image-size/large?v=v2&amp;px=999" alt="Blog launch banner (1000x311).jpg" title="Blog launch banner (1000x311).jpg" /></span><BR /><BR />ServiceNow Clinical Device Management: Streamline the installation, servicing, and maintenance of clinical devices to deliver optimal care and extend device life</SPAN></STRONG><SPAN data-ccp-props="{}">&nbsp;</SPAN></P> <P><SPAN data-ccp-props="{}">&nbsp;</SPAN></P> <P><SPAN data-contrast="auto">There are 10 to 15 million clinical devices in U.S. hospitals today. The average is 10 to 15 devices per bed, so a 500-bed hospital could have 7,500 devices. The sheer number of devices needed makes clinical devices one of the largest capital investments for health systems. And the reality is that most clinical device management is manual, siloed, or limited in scope; as a result, care teams divert energy from patients to paperwork, while maintenance teams become overwhelmed with maintenance schedules and compliance protocols.</SPAN><SPAN data-ccp-props="{}">&nbsp;</SPAN></P> <P><SPAN data-ccp-props="{}">&nbsp;</SPAN></P> <P><SPAN data-contrast="none">We believe that the complexity around clinical device management shouldn’t stand in the way of delivering optimal care. In our Vancouver release, we launch Clinical Device Management, which empowers health systems to leverage a ready-made centralized process around installing, servicing, and maintaining of clinical devices.</SPAN><SPAN data-contrast="none"> </SPAN><SPAN data-contrast="none">As a result, healthcare organizations can&nbsp; be prepared to deliver optimal experiences to patients and care teams, bolster security and resilience, and protect investment, all while reducing costs.</SPAN><SPAN data-contrast="none"> </SPAN><SPAN data-contrast="none"> </SPAN><SPAN data-ccp-props="{}">&nbsp;</SPAN></P> <P><SPAN data-ccp-props="{}">&nbsp;</SPAN></P> <P><SPAN data-contrast="none">The key highlights and capabilities of Clinical Device Management available in the Vancouver release are:</SPAN><SPAN data-ccp-props="{}">&nbsp;</SPAN></P> <UL> <LI data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1"><SPAN data-contrast="auto">Healthcare Computerized Maintenance Management System (CMMS) Foundation</SPAN><SPAN data-ccp-props="{}">&nbsp;</SPAN></LI> <LI data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1"><SPAN data-contrast="auto">Healthcare Computerized Maintenance Management System (CMMS) Workflows</SPAN><SPAN data-ccp-props="{}">&nbsp;</SPAN></LI> <LI data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1"><SPAN data-contrast="auto">Compliance Dashboard</SPAN><SPAN data-ccp-props="{}">&nbsp;</SPAN></LI> </UL> <P><SPAN data-contrast="none">Now, let’s dive deeper to understand the product capabilities better.</SPAN><SPAN data-contrast="none"> </SPAN><SPAN data-contrast="none"> </SPAN><SPAN data-ccp-props="{}">&nbsp;</SPAN></P> <P><SPAN data-ccp-props="{}">&nbsp;</SPAN></P> <P><STRONG><SPAN data-contrast="auto">Healthcare Computerized Maintenance Management System (CMMS) Foundation</SPAN></STRONG><SPAN data-ccp-props="{}">&nbsp;</SPAN></P> <P><SPAN data-contrast="auto">With a centralized process and an HL7 FHIR data model, the Healthcare CMMS Foundation provides a single view across all devices in a hospital or at multiple sites. As a result, healthcare systems can easily elevate care team efficiency and maximize device lifespan.</SPAN><SPAN data-ccp-props="{}">&nbsp;</SPAN></P> <P><SPAN data-ccp-props="{}">&nbsp;</SPAN></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="PavithraBabu_3-1694014521522.png"><img src="https://www.servicenow.com/community/image/serverpage/image-id/286587iE26122999C7725BA/image-dimensions/443x230?v=v2" alt="PavithraBabu_3-1694014521522.png" title="PavithraBabu_3-1694014521522.png" /></span></P> <P class="lia-align-center"><SPAN data-contrast="none">CMMS Dashboard</SPAN><SPAN data-ccp-props="{&quot;335551550&quot;:2,&quot;335551620&quot;:2}">&nbsp;</SPAN></P> <P><SPAN data-ccp-props="{}">&nbsp;</SPAN></P> <P><SPAN data-contrast="auto">With Healthcare CMMS Foundation, healthcare organizations can:</SPAN><SPAN data-ccp-props="{}">&nbsp;</SPAN></P> <P><SPAN data-ccp-props="{}">&nbsp;</SPAN></P> <UL> <LI data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1"><SPAN data-contrast="auto">Enhance device visibility and usage by managing multiple devices across locations through an HL7 FHIR data model</SPAN><SPAN data-contrast="auto">​</SPAN><SPAN data-ccp-props="{}">&nbsp;</SPAN></LI> <LI data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1"><SPAN data-contrast="auto">Reduce downtime and improve patient safety with a single platform for maintenance and risk assessment </SPAN><SPAN data-contrast="auto">​</SPAN><SPAN data-ccp-props="{}">&nbsp;</SPAN></LI> <LI data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1"><SPAN data-contrast="auto">Elevate productivity with ready-made workspaces for maintenance teams</SPAN><SPAN data-ccp-props="{}">&nbsp;</SPAN></LI> </UL> <P><SPAN data-ccp-props="{}">&nbsp;</SPAN></P> <P><STRONG><SPAN data-contrast="auto">Healthcare Computerized Maintenance Management System (CMMS) Workflows</SPAN></STRONG><SPAN data-ccp-props="{}">&nbsp;</SPAN></P> <P><SPAN data-ccp-props="{}">&nbsp;</SPAN></P> <P><SPAN data-contrast="auto">ServiceNow’s Clinical Device Management Workflows are purpose-built to streamline and automate critical functions around clinical device installation, servicing, and maintenance.</SPAN><SPAN data-ccp-props="{}">&nbsp;</SPAN></P> <P><SPAN data-ccp-props="{}">&nbsp;</SPAN></P> <P><SPAN data-ccp-props="{&quot;335551550&quot;:2,&quot;335551620&quot;:2}">&nbsp;</SPAN></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="PavithraBabu_4-1694014521530.png"><img src="https://www.servicenow.com/community/image/serverpage/image-id/286586i7F0DFC8CBCE20AA9/image-dimensions/470x244?v=v2" alt="PavithraBabu_4-1694014521530.png" title="PavithraBabu_4-1694014521530.png" /></span></P> <P class="lia-align-center"><SPAN data-contrast="none">Clinical Device Issue Workflow</SPAN><SPAN data-ccp-props="{&quot;335551550&quot;:2,&quot;335551620&quot;:2}">&nbsp;</SPAN></P> <P><SPAN data-ccp-props="{}">&nbsp;</SPAN></P> <P><SPAN data-contrast="auto">With ready-made workflows, healthcare systems can effortlessly implement centralized device management in weeks and help:</SPAN><SPAN data-ccp-props="{}">&nbsp;</SPAN></P> <P><SPAN data-ccp-props="{}">&nbsp;</SPAN></P> <UL> <LI data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1"><SPAN data-contrast="auto">Standardize device onboarding across setup, maintenance, and risk assessment to fast-track time-to-value</SPAN><SPAN data-contrast="auto">​</SPAN><SPAN data-ccp-props="{}">&nbsp;</SPAN></LI> <LI data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1"><SPAN data-contrast="auto">Streamline issue reporting and expedite corrective actions to enhance clinician experience</SPAN><SPAN data-contrast="auto">​</SPAN><SPAN data-ccp-props="{}">&nbsp;</SPAN></LI> <LI data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1"><SPAN data-contrast="auto">Elevate device uptime and improve regulatory compliance through Alternate Equipment Maintenance (AEM)</SPAN><SPAN data-ccp-props="{}">&nbsp;</SPAN></LI> </UL> <P><SPAN data-ccp-props="{}">&nbsp;</SPAN></P> <P><STRONG><SPAN data-contrast="auto">Compliance Dashboard</SPAN></STRONG><STRONG><SPAN data-contrast="auto">​</SPAN></STRONG><SPAN data-ccp-props="{}">&nbsp;</SPAN></P> <P><SPAN data-ccp-props="{}">&nbsp;</SPAN></P> <P><SPAN data-contrast="none">The Compliance Dashboard provides in-built reporting for a wide range of organizations like JCAHO (The Joint Commission on Accreditation of Healthcare Organizations), CMS (Centers for Medicare &amp; Medicaid Services), and FDA (The United States Food and Drug Administration), among others, to mitigate risk by continuously monitoring safety and security vulnerabilities.&nbsp;</SPAN><SPAN data-ccp-props="{}">&nbsp;</SPAN></P> <P><SPAN data-ccp-props="{}">&nbsp;</SPAN></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="PavithraBabu_5-1694014521532.png"><img src="https://www.servicenow.com/community/image/serverpage/image-id/286585iDC7C30A60A41988E/image-dimensions/494x178?v=v2" alt="PavithraBabu_5-1694014521532.png" title="PavithraBabu_5-1694014521532.png" /></span></P> <P class="lia-align-center"><SPAN data-contrast="none">CMMS Compliance Dashboard</SPAN><SPAN data-ccp-props="{&quot;335551550&quot;:2,&quot;335551620&quot;:2}">&nbsp;</SPAN></P> <P><SPAN data-ccp-props="{}">&nbsp;</SPAN></P> <P><SPAN data-contrast="none">The Compliance Dashboard, which is essentially a performance analytics dashboard for clinical devices, enables health systems to:</SPAN><SPAN data-ccp-props="{}">&nbsp;</SPAN></P> <P><SPAN data-ccp-props="{}">&nbsp;</SPAN></P> <UL> <LI data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1"><SPAN data-contrast="auto">Ensure timely compliance and enhance device safety through built-in reporting capabilities</SPAN><SPAN data-contrast="auto">​</SPAN><SPAN data-ccp-props="{}">&nbsp;</SPAN></LI> </UL> <UL> <LI data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1"><SPAN data-contrast="auto">Reduce total cost of ownership and avoid penalties with automated, up-to-date maintenance</SPAN><SPAN data-ccp-props="{}">&nbsp;</SPAN></LI> <LI data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1"><SPAN data-contrast="auto">Extend the life of devices through data-driven root cause identification and corrective actions</SPAN><SPAN data-ccp-props="{}">&nbsp;</SPAN></LI> </UL> <P><SPAN data-ccp-props="{}">&nbsp;</SPAN></P> <P><SPAN data-contrast="auto">Clinical Device Management’s holistic approach helps improve clinician and patient satisfaction and reduces device downtime by streamlining core clinical device functions. A platform like ServiceNow also offers economies of scale so healthcare organizations can leverage their scarce biomedical engineering resources across a broader population of devices by automating manual activities, and clinicians can focus more on improving patient experiences and outcomes.</SPAN><SPAN data-ccp-props="{}">&nbsp;</SPAN></P> <P><SPAN data-ccp-props="{}">&nbsp;</SPAN></P> Tue, 07 Nov 2023 14:15:28 GMT Pavithra Babu 2023-11-07T14:15:28Z https://www.servicenow.com/community/healthcare-and-life-sciences/extend-the-life-of-your-clinical-devices-with-servicenow/ba-p/2663998 <P><SPAN class="TextRun Highlight SCXW59593683 BCX0" data-contrast="none"><SPAN class="NormalTextRun SCXW59593683 BCX0" data-ccp-charstyle="eop" data-ccp-charstyle-defn="{&quot;ObjectId&quot;:&quot;7cc21442-f42b-4be3-af1c-17ea9feb836f|208&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[469775450,&quot;eop&quot;,201340122,&quot;1&quot;,134233614,&quot;true&quot;,469778129,&quot;eop&quot;,335572020,&quot;1&quot;,469778324,&quot;Default Paragraph Font&quot;]}">ServiceNow’s Clinical Device Management </SPAN><SPAN class="NormalTextRun SCXW59593683 BCX0" data-ccp-charstyle="eop">pr</SPAN><SPAN class="NormalTextRun SCXW59593683 BCX0" data-ccp-charstyle="eop">ovides</SPAN><SPAN class="NormalTextRun SCXW59593683 BCX0" data-ccp-charstyle="eop"> a centralized process </SPAN><SPAN class="NormalTextRun SCXW59593683 BCX0" data-ccp-charstyle="normaltextrun" data-ccp-charstyle-defn="{&quot;ObjectId&quot;:&quot;7cc21442-f42b-4be3-af1c-17ea9feb836f|207&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[469775450,&quot;normaltextrun&quot;,201340122,&quot;1&quot;,134233614,&quot;true&quot;,469778129,&quot;normaltextrun&quot;,335572020,&quot;1&quot;,469778324,&quot;Default Paragraph Font&quot;]}">around </SPAN><SPAN class="NormalTextRun SCXW59593683 BCX0" data-ccp-charstyle="normaltextrun">installing</SPAN><SPAN class="NormalTextRun SCXW59593683 BCX0" data-ccp-charstyle="normaltextrun">, servicing, and </SPAN><SPAN class="NormalTextRun SCXW59593683 BCX0" data-ccp-charstyle="normaltextrun">maintaining</SPAN><SPAN class="NormalTextRun SCXW59593683 BCX0" data-ccp-charstyle="normaltextrun"> clinical devices. As a result, </SPAN><SPAN class="NormalTextRun SCXW59593683 BCX0" data-ccp-charstyle="normaltextrun">healthcare</SPAN><SPAN class="NormalTextRun SCXW59593683 BCX0" data-ccp-charstyle="normaltextrun"> organization</SPAN><SPAN class="NormalTextRun SCXW59593683 BCX0" data-ccp-charstyle="normaltextrun">s</SPAN><SPAN class="NormalTextRun SCXW59593683 BCX0" data-ccp-charstyle="normaltextrun"> can always be prepared to </SPAN><SPAN class="NormalTextRun SCXW59593683 BCX0" data-ccp-charstyle="normaltextrun">d</SPAN><SPAN class="NormalTextRun SCXW59593683 BCX0" data-ccp-charstyle="normaltextrun">eliver </SPAN><SPAN class="NormalTextRun SCXW59593683 BCX0" data-ccp-charstyle="normaltextrun">optimal</SPAN> <SPAN class="NormalTextRun SCXW59593683 BCX0" data-ccp-charstyle="normaltextrun">experien</SPAN><SPAN class="NormalTextRun SCXW59593683 BCX0" data-ccp-charstyle="normaltextrun">ces to patients and care </SPAN><SPAN class="NormalTextRun SCXW59593683 BCX0" data-ccp-charstyle="normaltextrun">teams, bolster security and resilience, and protect </SPAN><SPAN class="NormalTextRun SCXW59593683 BCX0" data-ccp-charstyle="normaltextrun">investment</SPAN><SPAN class="NormalTextRun SCXW59593683 BCX0" data-ccp-charstyle="normaltextrun">, all </SPAN><SPAN class="NormalTextRun SCXW59593683 BCX0" data-ccp-charstyle="normaltextrun">while reducing </SPAN><SPAN class="NormalTextRun SCXW59593683 BCX0" data-ccp-charstyle="normaltextrun">costs</SPAN><SPAN class="NormalTextRun SCXW59593683 BCX0" data-ccp-charstyle="normaltextrun">.</SPAN><SPAN class="NormalTextRun SCXW59593683 BCX0" data-ccp-charstyle="eop"> </SPAN></SPAN><SPAN class="EOP SCXW59593683 BCX0" data-ccp-props="{&quot;201341983&quot;:0,&quot;335559740&quot;:259}">&nbsp;</SPAN></P> Tue, 07 Nov 2023 14:15:28 GMT https://www.servicenow.com/community/healthcare-and-life-sciences/extend-the-life-of-your-clinical-devices-with-servicenow/ba-p/2663998 Pavithra Babu 2023-11-07T14:15:28Z https://www.servicenow.com/community/healthcare-and-life-sciences/extend-the-life-of-your-clinical-devices-with-servicenow/bc-p/2729855#M2 <P>Is this component available also for countries outside US? Specifically we're located in italy. Thanks</P><P>Marco</P> Sat, 11 Nov 2023 09:36:42 GMT https://www.servicenow.com/community/healthcare-and-life-sciences/extend-the-life-of-your-clinical-devices-with-servicenow/bc-p/2729855#M2 marcovenditti 2023-11-11T09:36:42Z