question Re: AI search Virtual agent in HRSD forum

AI search Virtual agent

Community Alums — Thu, 14 Sep 2023 13:30:03 GMT

Hi experts, how can we remove this 'I need more help' option from VA aisearch.

Thanks in advance.

Community Alums — Thu, 14 Sep 2023 13:33:01 GMT

Hello @Community Alums

You can navigate to sys_cs_topic table which contains all VA topics and mark these ai search topics inactive whichever you want to disable.

Plz Mark my Solution as Accept and Give me thumbs up, if you find it helpful.

Regards,

Samaksh

Community Alums — Thu, 14 Sep 2023 13:35:49 GMT

Hi @Community Alums , not the topic but need to remove that option from the Topic.

Hemant Goldar — Thu, 14 Sep 2023 13:45:58 GMT

Hi @Community Alums ,

Greeting!

Please go to topic >AI Search

Follow the screenshot.

Remove the option "I need more help.."

I hope this helps!

Regards,

Hemant

Gintarelissss98 — Wed, 21 Feb 2024 11:32:36 GMT

Hello, to make changes to a script in AI Search, you need to duplicate the design and publish it with the applied changes?