question Re: How do I collect data from an employee when completing an HR Task? in HRSD forum

How do I collect data from an employee when completing an HR Task?

MichaelR5809376 — Wed, 07 Mar 2018 23:32:57 GMT

I have setup an HR Task for the Subject Person to complete. The HR Task Type is "Mark When Complete".

As the Subject person, when this task is assigned to me, I should have to fill in a date and some comments before hitting the "Complete" button.

There is a similar behavior on the "Accept" button, that makes you fill in comments.

Is this possible? Do I need to create a Catalog Item, and mark the HR Task Type as "Submit Catalog Item"?

Regards,

Mike

Re: How do I collect data from an employee when completing an HR Task?

SanjivMeher — Wed, 07 Mar 2018 23:37:35 GMT

I think you need a UI policy for this on HR task table. You want to make comment and date mandatory while marking a HR task completed. Right?

Re: How do I collect data from an employee when completing an HR Task?

MichaelR5809376 — Wed, 07 Mar 2018 23:50:16 GMT

Yes, however the subject person won't be in the Back-end of ServiceNow, they'll access the HR Task from the HR Portal.

Re: How do I collect data from an employee when completing an HR Task?

SanjivMeher — Thu, 08 Mar 2018 00:23:55 GMT

So you will have to modify this widget on Service Portal to check, when Complete is clicked, if these values are filled in. Even to add those two field on form, you will have to modify the widget. You need someone in your team who has knowledge on Angular JS and ServceNow Service Portal.

Re: How do I collect data from an employee when completing an HR Task?

Kiel Sanders — Thu, 08 Mar 2018 15:39:28 GMT

This is not correct. You do not need to modify the widget to capture this information.

Michael - I recommend reviewing the HR How-To: Creating HR Services for the Employee Service Center article I posted on this topic. The screenshots have not been updated for Kingston yet but the behavior should all be the same.

Re: How do I collect data from an employee when completing an HR Task?

SanjivMeher — Thu, 08 Mar 2018 16:06:15 GMT

But does it work on Service Portal? The one I saw in the link is on the Regular ServiceNow view. Does it work for SP?

Re: How do I collect data from an employee when completing an HR Task?

MichaelR5809376 — Thu, 08 Mar 2018 17:01:44 GMT

OK, So just to Clarify...

So I would Create a Task, the HR Task Type would be HR Service, and would then select an HR Service, which in turn would present the Assigned to (User) the record producer for that HR Service in the HR Portal?

I think i saw this in the Onboarding lifecycle event process

Re: How do I collect data from an employee when completing an HR Task?

Roshani — Mon, 06 Jul 2020 09:56:17 GMT

Hi michaelrodway,

I have a same requirement , could you let me know , how you have achieved this ?

Re: How do I collect data from an employee when completing an HR Task?

Dan Sirucek — Mon, 17 Apr 2023 14:59:19 GMT

Is there an updated link? The current one receives an invalid parameter message.

Thank you