question Re: Document Template Script in Workspace - retrieve list collector values - undefined error in HRSD forum

Document Template Script in Workspace - retrieve list collector values - undefined error

VictoriaSte — Tue, 06 May 2025 09:34:37 GMT

Hi all,

I'm trying to retrieve values as a comma-separated list from a field of type List in a Document Template Script. However, I'm encountering an "undefined" or "null" error only when generating the document in the Workspace. It works fine in the Core UI.

Here is the code snippet I'm using:

var dependents = target.u_dependents;
grContacts.addQuery('sys_id', 'IN', dependents);

I've tried several alternatives, including:

var dependents = target.getValue('u_dependents');
var dependents = target.getElement('u_dependents');
var dependents = target.u_dependents.toString();

Does anyone have any suggestions on how to resolve this issue?

Thank you in advance,

Victoria

Re: Document Template Script in Workspace - retrieve list collector values - undefined error

Ankur Bawiskar — Tue, 06 May 2025 09:55:37 GMT

@VictoriaSte

share your complete script here along with config screenshots.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Re: Document Template Script in Workspace - retrieve list collector values - undefined error

Ankur Bawiskar — Tue, 06 May 2025 09:57:08 GMT

@VictoriaSte

are you sure the user you are using has access to that reference table being referred by that list field?

Did you check with admin and it's working fine?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Re: Document Template Script in Workspace - retrieve list collector values - undefined error

VictoriaSte — Tue, 06 May 2025 10:57:02 GMT

Hi @Ankur Bawiskar ,

This is the script:

(function runTemplateScript(target /*GlideRecord for target task*/, docTemplate /*GlideRecord for doc template*/) {      
 
    var html = '';
    var templateLang = docTemplate.getValue('language');
    var templateDateFormat = docTemplate.getValue('template_date_format');

    var dependents = target.u_dependents.toString();

    // Get dependents details that need visa
    var contactsBlock = [];
    var grContacts = new GlideRecord('sn_hr_core_contact');
    grContacts.addQuery('sys_id', 'IN', dependents);
    grContacts.query();

    while (grContacts.next()) {
        var contactDetails = {
            name: grContacts.first_name.toString() + ' ' + grContacts.last_name.toString(),
            nationality: grContacts.u_nationality.getDisplayValue(),
            relation: grContacts.relation_to_employee.getDisplayValue()
        };
        contactsBlock.push(contactDetails);
    }

    // --- Table for the dependents that need visa -----
    html += '<table style="width: 100%; border-collapse: collapse; margin-top: 20px;">';
    html += '<thead><tr><th style="border: 1px solid #000; padding: 8px;">Name</th><th style="border: 1px solid #000; padding: 8px;">Nationality</th><th style="border: 1px solid #000; padding: 8px;">Relation</th></tr></thead>';
    html += '<tbody>';

    // Adding dependents that need visa rows
    for (var i = 0; i < contactsBlock.length; i++) {
        html += '<tr>';
        html += '<td style="border: 1px solid #000; padding: 8px;">' + contactsBlock[i].name + '</td>';
        html += '<td style="border: 1px solid #000; padding: 8px;">' + contactsBlock[i].nationality + '</td>'; 
        html += '<td style="border: 1px solid #000; padding: 8px;">' + contactsBlock[i].relation + '</td>';
        html += '</tr>';
    }

    html += '</tbody></table>'; 
    // --- Closing the table -----
    html += '<p>&nbsp;</p>';

    return html;
})(target, docTemplate);

The u_dependents is like the watch_list field.

Which configuration to share?

Thank you in advance and best regards,

Victoria

Re: Document Template Script in Workspace - retrieve list collector values - undefined error

VictoriaSte — Tue, 06 May 2025 10:59:06 GMT

Hi @Ankur Bawiskar ,

I am testing with admin user. It works on the Core UI and when testing in the Document Template, but not in the Workspace.

Best regards,

Victoria

Re: Document Template Script in Workspace - retrieve list collector values - undefined error

Ankur Bawiskar — Tue, 06 May 2025 11:09:15 GMT

@VictoriaSte

did you add logs and see what came in the target.u_dependents?

try this and query and then get

(function runTemplateScript(target /*GlideRecord for target task*/ , docTemplate /*GlideRecord for doc template*/ ) {

    var html = '';
    var templateLang = docTemplate.getValue('language');
    var templateDateFormat = docTemplate.getValue('template_date_format');

    var dependents;
    var gr = new GlideRecord("tableName"); // give your table name here
    gr.addQuery("sys_id", target.sys_id);
    gr.query();
    if (gr.next()) {
        dependents = gr.u_dependents.toString();
    }

    // Get dependents details that need visa
    var contactsBlock = [];
    var grContacts = new GlideRecord('sn_hr_core_contact');
    grContacts.addQuery('sys_id', 'IN', dependents);
    grContacts.query();

    while (grContacts.next()) {
        var contactDetails = {
            name: grContacts.first_name.toString() + ' ' + grContacts.last_name.toString(),
            nationality: grContacts.u_nationality.getDisplayValue(),
            relation: grContacts.relation_to_employee.getDisplayValue()
        };
        contactsBlock.push(contactDetails);
    }

    // --- Table for the dependents that need visa -----
    html += '<table style="width: 100%; border-collapse: collapse; margin-top: 20px;">';
    html += '<thead><tr><th style="border: 1px solid #000; padding: 8px;">Name</th><th style="border: 1px solid #000; padding: 8px;">Nationality</th><th style="border: 1px solid #000; padding: 8px;">Relation</th></tr></thead>';
    html += '<tbody>';

    // Adding dependents that need visa rows
    for (var i = 0; i < contactsBlock.length; i++) {
        html += '<tr>';
        html += '<td style="border: 1px solid #000; padding: 8px;">' + contactsBlock[i].name + '</td>';
        html += '<td style="border: 1px solid #000; padding: 8px;">' + contactsBlock[i].nationality + '</td>';
        html += '<td style="border: 1px solid #000; padding: 8px;">' + contactsBlock[i].relation + '</td>';
        html += '</tr>';
    }

    html += '</tbody></table>';
    // --- Closing the table -----
    html += '<p>&nbsp;</p>';

    return html;
})(target, docTemplate);

If my response helped please mark it correct and close the thread so that it benefits future readers.