question What is the Difference between Subject Person and HR Profile in a HR Case in HRSD forum

What is the Difference between Subject Person and HR Profile in a HR Case

Sruthi17 — Mon, 19 May 2025 04:39:37 GMT

In a HR Case,

Whats the difference b/w the Subject Person, Subject Person HR Profile and HR Profile in a HR Case

And also, how the HR Profile is updated?

Thanks in advance.

Re: What is the Difference between Subject Person and HR Profile in a HR Case

Ankur Bawiskar — Mon, 19 May 2025 04:43:08 GMT

@Sruthi17

subject person is the person for whom HR case is raised

HR profile stores HR related information for that subject person, it's a separate table and is linked with sys_user table

If my response helped please mark it correct and close the thread so that it benefits future readers.

Re: What is the Difference between Subject Person and HR Profile in a HR Case

Deepak Shaerma — Mon, 19 May 2025 04:49:35 GMT

hi @Sruthi17

Subject Person = This is the individual for whom the HR case is raised. It references the actual employee or user in the system.

HR Profile The HR Profile is a standalone record in an HR Profile table (e.g., sn_hr_core_profile). It stores detailed HR-specific information about the employee: job title, department, location, manager, HR service assignments, personal details relevant to HR processes etc.

If my response helped please mark it as Helpful / Accepted Solution.
Regards,
Deepak Sharma

Re: What is the Difference between Subject Person and HR Profile in a HR Case

Robert H — Mon, 19 May 2025 05:41:01 GMT

Hello @Sruthi17 ,

An HR Profile is a record with HR related data about an employee. It is not to be confused with that person's User record in ServiceNow, which contains basic data like user ID and password.

On an HR Case the following is true:

Subject Person is a reference to the User table.
Subject Person HR Profile is a reference to the HR Profile table.
Populating the Subject Person field will populate the Subject Person HR Profile with the HR Profile of that user.
But changing the Subject Person HR Profile will not update the Subject Person automatically.

For some unknown reason the fields for the Opened for details behave differently:

Opened for is a reference to the User table.
HR Profile is a reference to the HR Profile table.
Populating the HR Profile field will populate the Opened for accordingly.
But changing the Opened for will not update the HR Profile automatically.

Regards,

Robert