question How to set value to a field after a record has been opened using the g_aw.openRecord function in HRSD forum

How to set value to a field after a record has been opened using the g_aw.openRecord function

Vasu20 — Fri, 11 Feb 2022 09:02:52 GMT

After a record has been opened by using the g_aw.openRecord() function how can we set values to specific fields?

Any help would be appreciated.

Thanks and Regards,

Vasu

Re: How to set value to a field after a record has been opened using the g_aw.openRecord function

Prasad Pagar — Fri, 11 Feb 2022 09:20:40 GMT

Hi @Vasu

Check this thread once

https://community.servicenow.com/community?id=community_question&sys_id=fba18f50db716810f21f5583ca961969

Thank you
Prasad

Re: How to set value to a field after a record has been opened using the g_aw.openRecord function

Vasu20 — Fri, 11 Feb 2022 10:18:35 GMT

Hi Prasad,

Thank you so much for the response.The record i am looking to fetch is already saved and i want to reopen it and update a field value.Can you help out?

Thanks and Regards,

Vasu

Re: How to set value to a field after a record has been opened using the g_aw.openRecord function

Prasad Pagar — Fri, 11 Feb 2022 10:20:39 GMT

Can you show me your current code?

Re: How to set value to a field after a record has been opened using the g_aw.openRecord function

Vasu20 — Fri, 11 Feb 2022 10:23:37 GMT

function saveForm(result) {
result = JSON.parse(result);
if (!result.error) {
g_aw.closeRecord();
g_aw.openRecord(result.table, result.id);
}

}

here after the record has been opened i need to update it with the value

Re: How to set value to a field after a record has been opened using the g_aw.openRecord function

shloke04 — Fri, 11 Feb 2022 11:25:19 GMT

Hi,

Can you try something similar to below code and see if that works:

function onClick(g_form) {
g_aw.openRecord("sys_user",g_form.setValue("caller_id",'value here'), { "mode": "form" });
}

Change the parameter accordingly as per your requirement.

Hope this helps. Please mark the answer as correct/helpful based on impact.

Regards,
Shloke

Re: How to set value to a field after a record has been opened using the g_aw.openRecord function

Vasu20 — Fri, 18 Feb 2022 06:58:18 GMT

We had a sys_property to ignore fields and added the current field to it and the issue got resolved 🙂

Thank you so much for all your responses.

Best Regards,

Vasu