https://www.servicenow.com/community/servicenow-ide-sdk-and-fluent/best-approach-for-integrating-external-document-management-with/m-p/3443290#M917 <P>Hi everyone,<BR />I’m exploring options for handling a growing amount of project documentation (contracts, vendor files, asset-related docs, etc.) and I’m trying to figure out the best way to integrate an external document management system with ServiceNow.</P><P>Has anyone connected ServiceNow to a third-party DMS/ECM before? I’m looking at a few tools, including Dokmee, and wondering what the integration experience is like in terms of API support, indexing, and permissions.</P><P>Would you recommend using ServiceNow’s native document features, or does an external DMS tend to work better for large volumes?</P><P>Any advice or real-world experiences would be appreciated.</P> Thu, 04 Dec 2025 16:16:55 GMT ericliam 2025-12-04T16:16:55Z https://www.servicenow.com/community/servicenow-ide-sdk-and-fluent/best-approach-for-integrating-external-document-management-with/m-p/3443290#M917 <P>Hi everyone,<BR />I’m exploring options for handling a growing amount of project documentation (contracts, vendor files, asset-related docs, etc.) and I’m trying to figure out the best way to integrate an external document management system with ServiceNow.</P><P>Has anyone connected ServiceNow to a third-party DMS/ECM before? I’m looking at a few tools, including Dokmee, and wondering what the integration experience is like in terms of API support, indexing, and permissions.</P><P>Would you recommend using ServiceNow’s native document features, or does an external DMS tend to work better for large volumes?</P><P>Any advice or real-world experiences would be appreciated.</P> Thu, 04 Dec 2025 16:16:55 GMT https://www.servicenow.com/community/servicenow-ide-sdk-and-fluent/best-approach-for-integrating-external-document-management-with/m-p/3443290#M917 ericliam 2025-12-04T16:16:55Z https://www.servicenow.com/community/servicenow-ide-sdk-and-fluent/best-approach-for-integrating-external-document-management-with/m-p/3443810#M919 <P>Greetings&nbsp;<a href="https://www.servicenow.com/community/user/viewprofilepage/user-id/1005078">@ericliam</a>. Have you looked into the Docs page functionality within Project Workspace? I'll include a link to some ServiceNow documentation below.&nbsp;<BR /><BR /><A href="https://www.servicenow.com/docs/bundle/zurich-it-business-management/page/product/project-workspace/task/collaborative-project-planning-with-docs.html" target="_blank">Collaborate on projects using Docs</A></P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="lpruit2_0-1764927368698.png" style="width: 400px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/489017iBEC3E401C9B9A1EA/image-size/medium?v=v2&amp;px=400" role="button" title="lpruit2_0-1764927368698.png" alt="lpruit2_0-1764927368698.png" /></span></P><P>&nbsp;</P> Fri, 05 Dec 2025 09:36:20 GMT https://www.servicenow.com/community/servicenow-ide-sdk-and-fluent/best-approach-for-integrating-external-document-management-with/m-p/3443810#M919 lpruit2 2025-12-05T09:36:20Z