question Re: How to hide delivery time on catalog item. in Incident Management forum

How to hide delivery time on catalog item.

vinod9 — Wed, 15 Mar 2023 10:16:24 GMT

Hello Team,

I have requirement to hide the delivery time from the catalog item. I have marked the hide delivery time check list in catalog item but we are able to see it on the form.

Please suggest me.

@Community Alums

@BharathChintala

Re: How to hide delivery time on catalog item.

AndersBGS — Wed, 15 Mar 2023 10:37:07 GMT

Hi @vinod9 ,

Please find this community dialogue from earlier which might resolve your enquiry : https://www.servicenow.com/community/itsm-forum/how-to-hide-quot-delivery-time-quot-on-my-catalog-items-in-the/m-p/754773/page/2

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders

Re: How to hide delivery time on catalog item.

Community Alums — Wed, 15 Mar 2023 11:19:01 GMT

Hi @vinod9 ,

Follow these steps :

1. Navigate to All> Service Catalog > Maintain cart layouts

2. From the target Type : Browser Widget > open "Item Ordering Widget"

3. Uncheck "Delivery time" from the components:

Re: How to hide delivery time on catalog item.

vinod9 — Thu, 16 Mar 2023 10:46:52 GMT

Thank you @Community Alums for your reply.
My requirement is to hide for one catalog item not all.
Let me know if you have any suggestion please.

Re: How to hide delivery time on catalog item.

priyasunku — Thu, 16 Mar 2023 10:55:16 GMT

@vinod9 you can hide it using 'Hide Devlivery Time'.

If my answer solved your issue, please mark my answer as ✅Correct & 👍Helpful

Re: How to hide delivery time on catalog item.

vinod9 — Thu, 16 Mar 2023 11:23:22 GMT

@priyasunku Thank you for your reply.

yes by checking the delivery time check box we can hide on the platform but how to hide on service portal.

Let me know if you have any suggestion.

Re: How to hide delivery time on catalog item.

priyasunku — Thu, 16 Mar 2023 11:25:42 GMT

@vinod9 It works on portal end also. it is end portal settings please try this.

If my answer solved your issue, please mark my answer as ✅Correct & 👍Helpful