question UI Action in Service Operation Workspace to open record producer to create incident in Incident Management SOW forum https://www.servicenow.com/community/incident-management-sow-forum/ui-action-in-service-operation-workspace-to-open-record-producer/m-p/3024082#M297 <P>Hi All,</P><P>we have modified the UI Action 'New' on incident list such that when trying to create a new incident will redirect to record producer in platform.</P><P>How can achieve same thing in service operation workspace? If I click on 'New' button on incident list in SOW, I should redirect to record producer.</P><P>&nbsp;</P><P>Thank you in advance.</P> Wed, 21 Aug 2024 17:44:49 GMT learn nv 2024-08-21T17:44:49Z UI Action in Service Operation Workspace to open record producer to create incident https://www.servicenow.com/community/incident-management-sow-forum/ui-action-in-service-operation-workspace-to-open-record-producer/m-p/3024082#M297 <P>Hi All,</P><P>we have modified the UI Action 'New' on incident list such that when trying to create a new incident will redirect to record producer in platform.</P><P>How can achieve same thing in service operation workspace? If I click on 'New' button on incident list in SOW, I should redirect to record producer.</P><P>&nbsp;</P><P>Thank you in advance.</P> Wed, 21 Aug 2024 17:44:49 GMT https://www.servicenow.com/community/incident-management-sow-forum/ui-action-in-service-operation-workspace-to-open-record-producer/m-p/3024082#M297 learn nv 2024-08-21T17:44:49Z Re: UI Action in Service Operation Workspace to open record producer to create incident https://www.servicenow.com/community/incident-management-sow-forum/ui-action-in-service-operation-workspace-to-open-record-producer/m-p/3024407#M299 <P>Hello&nbsp;<a href="https://www.servicenow.com/community/user/viewprofilepage/user-id/263296">@learn nv</a>&nbsp;</P> <P>Check this <A title="https://www.servicenow.com/community/next-experience-articles/introduction-to-declarative-actions/ta-p/2332003" href="https://www.servicenow.com/community/next-experience-articles/introduction-to-declarative-actions/ta-p/2332003" target="_self">article</A>. It may helps you</P> <P>&nbsp;</P> Thu, 22 Aug 2024 06:47:14 GMT https://www.servicenow.com/community/incident-management-sow-forum/ui-action-in-service-operation-workspace-to-open-record-producer/m-p/3024407#M299 Murthy Ch 2024-08-22T06:47:14Z