question translate choice fields with choices in International Localization forum

translate choice fields with choices

tushar_ghadage — Wed, 03 Sep 2025 15:14:09 GMT

Hi ,

I have a choice field which I want to translate to Norwegian....

choice field name is Third party name......I want to translate it to norwegian it has choices like CHA , CHB, CHC ..

But when I create a record with below details in " sys_translated " table it won't work in the table...

but it's not showing up translated on the portal...

can you please help me on this.

thanks!!

Re: translate choice fields with choices

Alex Coope - SN — Wed, 03 Sep 2025 15:27:05 GMT

hi @tushar_ghadage,

If it's a choice field that you're trying to translate then it would be an entry in [sys_choice] and not [sys_translated],

I have a blog post here on how the 5 translation tables work. However, as it looks like you're trying to translate a value on [sc_req_item] table, if you trying to translate a Catalog Item, it would be better to translate using the Localization Framework,

Many thanks,
kind regards

Re: translate choice fields with choices

Ankur Bawiskar — Wed, 03 Sep 2025 15:46:51 GMT

@tushar_ghadage

translation for choice are stored in sys_choice only

You need to create new choices with Norwegian choice label for the same field and table in sys_choice.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Re: translate choice fields with choices

tushar_ghadage — Wed, 03 Sep 2025 16:07:29 GMT

okay i have tried translating for the single line text ( by creating a record in translated table ) its working but for multiline text it's not

can you point out the issue here please as well

Re: translate choice fields with choices

kaushal_snow — Wed, 03 Sep 2025 16:13:02 GMT

Hi @tushar_ghadage ,

To translate a choice field, such as Third Party Name, into Norwegian, it's essential to correctly configure the translations in the sys_choice table....

Follow below steps:

Access the Choice List:

Navigate to System Definition > Choice Lists....Locate the field you wish to translate...Add Translations for Each Choice...

For each choice value (e.g., CHA, CHB, CHC): Create new record...

Set the Table to.. table_name

Set the Element to party_name.

Set the Language to nb (Norwegian).

Set the Value to the choice value (e.g., CHA).

Set the Label to the Norwegian translation (e.g., "CHA" translated).Save the record.....

Verify Translations:

Ensure that the translations appear correctly in the Service Portal by switching the portal language to Norwegian...

If you found my response helpful, please mark it as ‘Accept as Solution’ and ‘Helpful’. This helps other community members find the right answer more easily and supports the community.

Re: translate choice fields with choices

tushar_ghadage — Wed, 03 Sep 2025 16:18:03 GMT

okay ankur for the multiline text field is the table sys_translated or its sys_translated_text is used ?

Re: translate choice fields with choices

tushar_ghadage — Wed, 03 Sep 2025 16:42:41 GMT

along with that just one choice of the choice field is want to need to do.

so I have created a record in sys_choice for just one choice I want to translate but it's not reflecting back on the portal.

or so i need to translate the choice field name too for the same sys_choice....too with the same details ?

thanks