https://www.servicenow.com/community/sam-forum/pricing-errors-when-changing-subscription-periods-in/m-p/3217412#M16875 <P>Hi all,<BR /><BR /></P><P>Hoping someone can help with some clarification here.<BR /><BR />On software entitlements, I understand that the total cost of the entitlement is calculated based on license count, cost and subscription period. Depending on the subscription period selected, this will effect the total cost.<BR />My question though. Does the total cost on an entitlement using either annually, quarterly or monthly subscription periods change as the entitlements grows older?<BR />I tested this with a new entitlement with a start date starting today and ending a year from now, the total cost, to my understanding, was calculated correctly on all subscription period choices. I then changed the start date to 6 months ago and the end to 6 months from now. The total cost prices were completely different using annually, quarterly or monthly. Is this how entitlements costs are intended to work? I would expect to see the overall cost of a license no matter how long through a term a license is.<BR /><BR />Any help or advise on this would be greatly appreciated.</P> Tue, 25 Mar 2025 13:31:33 GMT Cairns 2025-03-25T13:31:33Z https://www.servicenow.com/community/sam-forum/pricing-errors-when-changing-subscription-periods-in/m-p/3217412#M16875 <P>Hi all,<BR /><BR /></P><P>Hoping someone can help with some clarification here.<BR /><BR />On software entitlements, I understand that the total cost of the entitlement is calculated based on license count, cost and subscription period. Depending on the subscription period selected, this will effect the total cost.<BR />My question though. Does the total cost on an entitlement using either annually, quarterly or monthly subscription periods change as the entitlements grows older?<BR />I tested this with a new entitlement with a start date starting today and ending a year from now, the total cost, to my understanding, was calculated correctly on all subscription period choices. I then changed the start date to 6 months ago and the end to 6 months from now. The total cost prices were completely different using annually, quarterly or monthly. Is this how entitlements costs are intended to work? I would expect to see the overall cost of a license no matter how long through a term a license is.<BR /><BR />Any help or advise on this would be greatly appreciated.</P> Tue, 25 Mar 2025 13:31:33 GMT https://www.servicenow.com/community/sam-forum/pricing-errors-when-changing-subscription-periods-in/m-p/3217412#M16875 Cairns 2025-03-25T13:31:33Z