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    <title>question Not able to delete custom software product due to records in lifecycle report in SAM forum</title>
    <link>https://www.servicenow.com/community/sam-forum/not-able-to-delete-custom-software-product-due-to-records-in/m-p/3275866#M17417</link>
    <description>&lt;P&gt;When trying to delete a custom product no longer needed, I started getting this error (I assume because we recently upgraded to Yokohama).&amp;nbsp; "Deleting [custom product name] is not allowed because it is referenced in record [custom product name and versions] within the Software Lifecycle Report table (sam_sw_product_lifecycle_report).&amp;nbsp; &amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I am not able to delete the records in the&amp;nbsp;sam_sw_product_lifecycle_report table.&amp;nbsp; Is there some process that should run to clean this up automatically? I removed all discovery models and software models that were using this custom product.&amp;nbsp; &amp;nbsp;Thanks.&lt;/P&gt;</description>
    <pubDate>Wed, 28 May 2025 14:56:28 GMT</pubDate>
    <dc:creator>BradP-InnoSolv</dc:creator>
    <dc:date>2025-05-28T14:56:28Z</dc:date>
    <item>
      <title>Not able to delete custom software product due to records in lifecycle report</title>
      <link>https://www.servicenow.com/community/sam-forum/not-able-to-delete-custom-software-product-due-to-records-in/m-p/3275866#M17417</link>
      <description>&lt;P&gt;When trying to delete a custom product no longer needed, I started getting this error (I assume because we recently upgraded to Yokohama).&amp;nbsp; "Deleting [custom product name] is not allowed because it is referenced in record [custom product name and versions] within the Software Lifecycle Report table (sam_sw_product_lifecycle_report).&amp;nbsp; &amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I am not able to delete the records in the&amp;nbsp;sam_sw_product_lifecycle_report table.&amp;nbsp; Is there some process that should run to clean this up automatically? I removed all discovery models and software models that were using this custom product.&amp;nbsp; &amp;nbsp;Thanks.&lt;/P&gt;</description>
      <pubDate>Wed, 28 May 2025 14:56:28 GMT</pubDate>
      <guid>https://www.servicenow.com/community/sam-forum/not-able-to-delete-custom-software-product-due-to-records-in/m-p/3275866#M17417</guid>
      <dc:creator>BradP-InnoSolv</dc:creator>
      <dc:date>2025-05-28T14:56:28Z</dc:date>
    </item>
    <item>
      <title>Re: Not able to delete custom software product due to records in lifecycle report</title>
      <link>https://www.servicenow.com/community/sam-forum/not-able-to-delete-custom-software-product-due-to-records-in/m-p/3284514#M17493</link>
      <description>&lt;P&gt;The Software Product Lifecycle table has a "nobody" delete ACL.&amp;nbsp; To resolve, add a temporary delete ACL to the&amp;nbsp;&lt;SPAN&gt;&lt;EM&gt;sam_sw_product_lifecycle_report&lt;/EM&gt; table for the admin (or similar) role.&amp;nbsp; This will allow you to delete the lifecycle records for your no longer needed custom products.&amp;nbsp; Once removed,&amp;nbsp; you should then able to delete the custom products.&lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Mon, 09 Jun 2025 11:46:40 GMT</pubDate>
      <guid>https://www.servicenow.com/community/sam-forum/not-able-to-delete-custom-software-product-due-to-records-in/m-p/3284514#M17493</guid>
      <dc:creator>Todd Romansky</dc:creator>
      <dc:date>2025-06-09T11:46:40Z</dc:date>
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