Put AI to Work(shop) for Service Operations

Carrie Lea — Thu, 08 Jan 2026 23:38:58 GMT

Looking to get hands-on with ServiceNow? Save the date for our ServiceNow Learning Lab!

Join our experts the day prior to the ServiceNow AI Summit Denver on March 2. This one-day workshop is designed to bring together customers like you for collaborative, hands-on sessions to learn tips and tricks, best practices, and powerful strategies to get the most out of your ServiceNow investment. Get exclusive insights and network directly with your peers.

About Learning Lab: Put AI to Work(shop) for Service Operations

See how you can start the journey to AI enabled Service Operations. Gain hands-on experience with ServiceNow® Now Assist for Service Operations in this one-day workshop. Learn to enhance employee engagement and boost agent productivity with AI Search and Virtual Agents. Discover how to increase efficiency through automatic chat summarization, incident resolution, and knowledge article generation. Explore building agentic skills with the Now Assist Skill Kit and learn about our vision and roadmap for ServiceNow AI Agents.

Learn more about ServiceNow AI Summit & register for the Learning Lab.

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Put AI to Work(shop) for Service Operations